Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6388 in Frisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Lebanon & Fm423 - Between McDonald's & Walgreens.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
123 reviews
5 stars
66
4 stars
5
3 stars
2
2 stars
6
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some praise the staff, particularly Bobbie K., others report rudeness and unhelpfulness from certain employees.
Store Hours
Customers have noted discrepancies in posted store hours, with reports of the store closing early or not being open during advertised hours.
Notary Services
There are complaints about the availability and reliability of notary services, with multiple customers reporting issues when attempting to use this service.
Staff Professionalism
While many reviews highlight the professionalism and friendliness of the staff, there are significant concerns about the attitude and behavior of some employees, particularly the manager.
Efficiency
Some customers appreciate the efficiency of the service, especially during busy times, while others have experienced delays and confusion with their transactions.
- AGAlex GOct 21, 20255.0Bobbie K. Was awesome and super patient with us, she helped us notarize our documents, was really fast and guided us through the process. I would recommend this location 100%
- VVValentina Lopez (Velimira)Sep 11, 20255.0I always have a great experience at this UPS Store! The service is consistently excellent, and the whole team is friendly, helpful, and professional. My favorite part is working with the manager, Bobbie K. — she’s incredibly welcoming, knowledgeable, and makes everything so smooth and stress-free. You can really tell she cares about both her team and the customers. This store is by far my favorite UPS location, and I highly recommend it!
- KRKayla RoweAug 9, 20252.0BEWARE. The store hours posted online are not correct.
- JKJeremy KellerJul 28, 20251.0Pour customer service. Won’t even let you tape boxes up that were damaged in shipping for a return. Literally snatched the tape roll off the counter and told no, but you can purchase some. And proceeded to point to the wall products.
- SKSteve KimJul 11, 20251.0She is not helpful and late opening
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6388 in Frisco offer?
The UPS Store #6388 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access.
What are the regular business hours of The UPS Store #6388?
Monday through Friday, The UPS Store is open from 8:30 AM to 6:30 PM; Saturday from 9:00 AM to 5:00 PM; and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #6388 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM. Please note that holiday hours may vary.
Are there any special holiday hours or closures for The UPS Store #6388?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Jan 19, but it operates regular hours on other holidays like Veterans Day and day after Thanksgiving.
What payment methods are accepted at The UPS Store #6388?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #6388 located in Frisco?
It is located at 5605 FM 423, Suite 500, Frisco, TX 75034, at the southwest corner of Lebanon and FM423, between McDonald's and Walgreens.
Can customers visit nearby nail salons before or after their visit to The UPS Store?
Yes, customers can visit nail salons such as Embellish Nails and Mimosa Nail Bar, which are located near The UPS Store, for convenient beauty services before or after shipping or printing needs.
Are there dental offices near The UPS Store #6388 for dental appointments?
Yes, nearby dental offices include Natural Smile Dentistry, Tribute Family Dentistry, Alpha Smiles, and Elate Orthodontics, offering convenient options for dental care around your visit to The UPS Store.
What nearby businesses can provide additional professional services around The UPS Store location?
Nearby professional services include Legacy Tasks for home inspection and event photography, Davis Law Office for legal services, AGMS marketing agency, and Wallace Laabs Associates in real estate, making this area a hub for multiple business needs.
Does The UPS Store #6388 offer special discounts or coupons?
Yes, The UPS Store has special offers and coupons available to help customers save big on services. Visit their website for current promotions.