Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6388 in Frisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Lebanon & Fm423 - Between McDonald's & Walgreens.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
130 reviews
5 stars
70
4 stars
5
3 stars
2
2 stars
6
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff like Bobbie for being friendly and efficient, while others report rudeness and unhelpfulness from certain employees.
Staff Performance
Bobbie is frequently mentioned positively for her leadership and service, but there are numerous complaints about the overall staff attitude and professionalism.
Store Hours
Customers have reported inconsistencies with store hours, including early closures and incorrect hours posted online.
Service Availability
Several reviews indicate issues with the availability of services such as notary and printing, leading to customer frustration.
- LGLauraLee Graham6 days ago1.0I arrived at this UPS Store around 6:48 pm expecting it to be open until 7:00 pm like every other location in DFW. The doors were locked, the lights were off, and the store was clearly closed — it closes at 6:30. Because of this, my package did not go out and I incurred a cost of $120. Lesson learned: I’ll be sure not to make that mistake again! I’m genuinely curious — what makes this store special? Why does it close earlier than all the others?
- DLDarius LoweryDec 30, 20255.0Make sure you see Ms. Bobbie! One of the kindest and sweetest lady I’ve ever came across! Hard working and will make sure you’re taking care of. Go support her and her team! They are amazing!!
- EMElie MakdissiDec 26, 20251.0The last 2 Amazon drops were very unpleasant, brought in a perfectly sealed box and Bobbie refused it while another customer dropped off a pair of shoes without a bag or box. The way she came across was very rude. Plenty of other places I can go to. That's not a decent customer service. Sorry.
- JMJerry M.Dec 22, 20255.0Location, always adequately staffed with well trained courteous employees
- BHBrittani HortonDec 15, 20255.0Bobbie keeps this place running smoothly! She is always working her butt off and makes everyone's visit quick and effective, which is so appreciated! Many times I go to this UPS store over more convenient locations because I know how quick they are.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6388 in Frisco offer?
The UPS Store #6388 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access.
What are the regular business hours of The UPS Store #6388?
Monday through Friday, The UPS Store is open from 8:30 AM to 6:30 PM; Saturday from 9:00 AM to 5:00 PM; and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #6388 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM. Please note that holiday hours may vary.
Are there any special holiday hours or closures for The UPS Store #6388?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Jan 19, but it operates regular hours on other holidays like Veterans Day and day after Thanksgiving.
What payment methods are accepted at The UPS Store #6388?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #6388 located in Frisco?
It is located at 5605 FM 423, Suite 500, Frisco, TX 75034, at the southwest corner of Lebanon and FM423, between McDonald's and Walgreens.
Can customers visit nearby nail salons before or after their visit to The UPS Store?
Yes, customers can visit nail salons such as Embellish Nails and Mimosa Nail Bar, which are located near The UPS Store, for convenient beauty services before or after shipping or printing needs.
Are there dental offices near The UPS Store #6388 for dental appointments?
Yes, nearby dental offices include Natural Smile Dentistry, Tribute Family Dentistry, Alpha Smiles, and Elate Orthodontics, offering convenient options for dental care around your visit to The UPS Store.
What nearby businesses can provide additional professional services around The UPS Store location?
Nearby professional services include Legacy Tasks for home inspection and event photography, Davis Law Office for legal services, AGMS marketing agency, and Wallace Laabs Associates in real estate, making this area a hub for multiple business needs.
Does The UPS Store #6388 offer special discounts or coupons?
Yes, The UPS Store has special offers and coupons available to help customers save big on services. Visit their website for current promotions.