The UPS Store

4.4
218 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6351 in Frisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Preston Rd & Gary Burns Dr Next To Walmart.

Details

  • DeliveryNot available

Location

The UPS Store
8745 Gary Burns Dr, Frisco, TX
75034, United States

Hours

Reviews

4.4
218 reviews
5 stars
180
4 stars
5
3 stars
4
2 stars
0
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their friendliness, patience, and willingness to help.

Staff Performance

Specific employees, particularly Sergio, Madison, and Jayden, received numerous commendations for their professionalism and efficiency in handling various tasks.

Mixed Experiences

While most reviews were positive, some customers reported issues with pricing transparency and service quality, indicating a need for improvement in these areas.

Store Environment

Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
  • AA
    Alexjdac
    3 days ago
    1.0
    They lose people’s packages. If I’m printing a label for a USPS package do not offer to take it if you can’t give a confirmation receipt, and it will get lost
  • KF
    Kishore Fernando
    Dec 25, 2025
    5.0
    I had a document notarized here, Nafis was patient and provided excellent service!
  • ES
    Eagle Sam
    Dec 19, 2025
    5.0
    Luke is the best!!! I had the best experience today at this UPS store and I just can’t thank this man enough. He was so helpful and he is sooooo patient. He has the best attitude, great customer service and a very kind personality. Thank you Sir! The world needs great men like you with the best character and attitude to work.
  • AD
    Alain D
    Nov 30, 2025
    1.0
    I was here for a return and shipping and I was charged $9.87 for label printing and tape. when I asked the worker why wasn’t I told this upfront he just went on with his business. I wish they had negative stars. Worst store ever. Go elsewhere for great service.
  • SA
    Shana Adams
    Nov 9, 2025
    5.0
    I had to get some documents notarized. I can say that the level of patience that was given was so needed during a stressful process. Thank you Nadis and Madison for your help

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What types of services does The UPS Store in Frisco offer?

The UPS Store in Frisco offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.