The UPS Store

4.5
232 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6178 in Frisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nwc Eldorado & N Dallas Tollway In Market Street Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5000 El Dorado Pkwy, Frisco, TX
75033, United States

Hours

Reviews

4.5
232 reviews
5 stars
197
4 stars
3
3 stars
2
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Luis, Isabella, and Quavis, received high praise for their helpfulness, friendliness, and professionalism.

Efficiency

Customers noted the quick and seamless service, even during busy times, with staff managing multiple tasks effectively.

Positive Atmosphere

The store is described as having a friendly and welcoming environment, with staff often going above and beyond to assist customers.

Problem Solving

Employees were commended for their patience and ability to resolve issues, making the shipping and return processes easier for customers.

Consistency

Many customers expressed satisfaction with their repeated visits, highlighting the consistent quality of service at this location.
  • LT
    Lauren Train
    Nov 13, 2025
    5.0
    Traveling for work and Luis and team were great in helping me and getting all prints done efficiently. Great staff and recommended.
  • AT
    Anastasia Thiele
    Nov 9, 2025
    5.0
    Luis was detailed and very kind. He packed two packages and made sure all receipts and tracking numbers were sent and received. Very good service Luis!
  • JA
    Jennifer Americo
    Nov 2, 2025
    5.0
    I recently went into this location for the first time with an Amazon return. I was helped immediately by Caleb who was completely knowledgeable about what I needed to do which I appreciated! He was very polite and courteous and I will look forward to coming back with any future returns!
  • SK
    Sogol Kashani
    Oct 30, 2025
    5.0
    I can’t say enough good things about LUIS at UPS! He’s always super helpful and goes above and beyond every single time I visit. Whether I’m returning Amazon packages or shipping gifts to family in other states, he makes the process quick, easy, and stress-free. The customer service here is excellent , the whole store runs smoothly and efficiently. It’s rare to find someone who’s consistently so kind, patient, and knowledgeable. Thank you, LUIS, for always taking great care of your customers!
  • LL
    Laura Lynd
    Oct 29, 2025
    5.0
    I love the store off Elderado in Frisco. They are always efficient and kind. Yesterday I needed to ship clothes to my daughter and Luis helped re-fold everything to the clothes would take up less space and shift less during transit. Thank you Luis.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6178 in Frisco offer?

The UPS Store #6178 in Frisco offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.