The UPS Store

4.6
157 reviews
Get DirectionsCallWebsite

Business Details

11625 Custer Rd, Frisco, TX
75035, United States
(972) 540-5130
https://locations.theupsstore.com/tx/frisco/11625-custer-rd
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6058 in Frisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Custer & Eldorado Next To Starbucks..

Details

  • DeliveryNot available

Location

The UPS Store
11625 Custer Rd, Frisco, TX
75035, United States

Hours

Reviews

4.6
157 reviews
5 stars
134
4 stars
2
3 stars
7
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and going above and beyond to assist customers.

Efficiency

Many reviews highlight the quick service and short waiting times, even during busy periods.

Training Issues

Some customers reported negative experiences with new or poorly trained employees, indicating a need for better training.

Mixed Experiences

While most feedback is positive, there are isolated complaints about rudeness and inconsistent service, particularly regarding specific staff members.

Community Engagement

Customers appreciate the store's involvement in the community and the personal touch provided by the staff.
  • MJ
    M JR
    Dec 31, 2025
    5.0
    Great
  • DD
    Dee
    Dec 23, 2025
    5.0
    Great Location, Friendly Team, Clean, Neat and Orderly!!
  • TB
    The Chi Chi Boutique
    Dec 5, 2025
    5.0
    Ian and team consistently go above and beyond to help with my small business needs. Customer service here is top notch, chef’s kiss. I know I can always rely on them to get the job done well and quickly.
  • JB
    Jessica Brown
    Nov 29, 2025
    5.0
    Excellent friendly customer care! This location is my favorite! They are always so helpful and kind.
  • MB
    Manya Bhaskara
    Nov 6, 2025
    5.0
    Coby, Ian, Addi, Ryan and many more at this location, you guys are amazing!! I appreciate all that you do to help me out with all my returns and purchases I fulfill through the UPS store. You all are amazing and thank you for always giving amazing customer service
Read more reviews on Google

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6058 in Frisco offer?

The UPS Store #6058 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services among others.

What are the operating hours of The UPS Store #6058 in Frisco?

The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.