The UPS Store

3.4
180 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3734 in Frisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Preston And Lebanon, Near Tom Thumb.

Details

  • DeliveryNot available

Location

The UPS Store
4760 Preston Rd, Frisco, TX
75034, United States

Hours

Reviews

3.4
180 reviews
5 stars
104
4 stars
3
3 stars
1
2 stars
4
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight exceptional customer service, with staff being described as friendly, helpful, and professional.

Staff Performance

Several customers praised specific employees, particularly Brad and Bryan, for going above and beyond in assisting with various services.

Negative Experiences

A few reviews mentioned rude or unhelpful staff, particularly in relation to specific incidents, indicating inconsistency in service quality.

Service Variety

Customers appreciated the wide range of services offered, including shipping, printing, and notary services, although some noted issues with pricing.

Store Environment

The store is generally described as clean and well-organized, contributing to a positive customer experience.
  • SA
    Sheila Adams
    Dec 28, 2025
    5.0
    Professional, courteous customer service.
  • DD
    Damian
    Dec 24, 2025
    5.0
    Wonderfully friendly and helpful staff! Thank you!
  • CB
    Chris Brooks
    Dec 4, 2025
    5.0
    This UPS store is fantastic. I have been going there for years. Using their mailbox services, special shipping of medical equipment, special packing services, even the passport photos. These guys are always top notch in service. They have stepped in and saved several missed shipments from being accidentally retuned. They have a very real sense of customer service when they understand your business goals.
  • KJ
    Kiwi J
    Nov 15, 2025
    5.0
    This store location is really nice! Brad was super helpful helping scan my 100 page document! The best customer service! It’s appreciated 🤗
  • LH
    Linda Hood
    Nov 12, 2025
    5.0
    Like always the person who helped me was very curtious and got me in and out quickly. Like most, but not all the time, I created my label on my computer. When they see someone with a package that is labeled one of the employees will take the package and scan it immediately. In and out in a snap!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Frisco offer?

The UPS Store in Frisco offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.