Staples

3.7
223 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Frisco, TX provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
3333 Preston Road, Frisco, TX
75034, United States

Hours

Reviews

3.7
223 reviews
5 stars
124
4 stars
31
3 stars
9
2 stars
5
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.

Store Cleanliness

Several reviews highlighted cleanliness issues, particularly in the men's bathroom, which was described as filthy.

Product Availability

Customers noted that while the store is generally well-stocked, there were instances of items being out of stock or not available as advertised.

Printing Services

The print department received significant criticism for poor service, delays, and unhelpful staff, leading to frustration among customers.

Positive Experiences

Despite negative feedback, many customers reported positive experiences, particularly with specific employees who provided excellent service.
  • JJ
    Johnson John
    4 days ago
    5.0
    I came in this evening for help on a print poster board. My design was not able to upload properly, but BART kept a positive attitude and helped walk me through it E2E. Even though I was using canva, he was able to give clear instruction, juggle other customers, and print my board perfectly! Amazing crew in the print department. Brittany also stepped in and supported me! 5 stars for this team. Big THANK YOU!
  • CC
    Carlos Carrasquillo
    Nov 7, 2025
    1.0
    Drove all the way out here and the amazon return center was closed.
  • MH
    mom hooker
    Nov 4, 2025
    1.0
    Well the lady at counter didnt want to measure my box I told her I already measured and it would fit she got mad and measured it and it did fit like I said she threw the tape measured at counter it slid across and hit me she was very rude the nicer I was the meaner she was .I want be using that location again .
  • TW
    Texas Wanderer
    Oct 22, 2025
    5.0
    My wife and I visited this Staples and had a great experience! The store was clean, well-stocked, and easy to navigate. I spent some time checking out their printer section and they have an excellent selection ranging from basic home printers to high-end laser models with scanners. This Staples takes tech batters to recycle. There is also a photoshoot area for passports and ID's. While I was browsing, my wife was returning an item at the front. She said the employee who helped her was very polite and professional, even when another staff member kept interrupting with questions about an Amazon delivery driver. The employee stayed calm and focused on helping her. i find that awesome customer service! This Staples is organized and has plenty of office, school, and home supplies. My experience was positive and would return.
  • TE
    tnt exe
    Oct 21, 2025
    1.0
    I have been charged $2.19 extra as express guarantee which I never asked for and they could simply just ask me to wait and I asked why did I charged and they told me if they do it at the moment they have to charge you if you wait for an hour then they won't. (there wasn't any single sole there that I need to wait an hour but if I was asked I would)

Frequently Asked Questions About Staples

What types of services does Staples in Frisco, TX offer?

Staples offers innovative printing, shipping, technology, travel, and recycling services, along with design services, passport photos, Amazon returns and pickup, and more.

What are the store hours for Staples at 3333 Preston Road in Frisco?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.