Business Details
About
Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Frisco, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.5
154 reviews
5 stars
85
4 stars
9
3 stars
5
2 stars
8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and dismissive.
Package Handling
Multiple reviews highlight issues with package handling, including lost packages and poor tracking, leading to customer frustration.
Staff Professionalism
Several customers reported unprofessional behavior from staff, including condescending attitudes and lack of accountability.
Positive Experiences
Despite negative feedback, many customers shared positive experiences with specific employees who provided exceptional service and support.
Efficiency
Some reviews noted quick service and efficient processes, while others experienced delays and disorganization.
- FPFlor Puga3 days ago1.0First and last time here thanks to Greg. He is rude and showed no interest in doing his job. The store is muggy and smells.
- BKbushra khanSep 23, 20251.0When you drop the mail there is a possibility that they may loose your package especially if it is small envelope. Don’t do my mistake of trusting them. Get your mail scanned , get a receipt and then leave. I lost my package and since 2 weeks I have been going to the FedEx office and making multiple calls and filing a claim for reimbursement but all of no use. I provided them all the prove, statement etc but of no use. I am not going to waste more time. I am not going to use FedEx anymore. I have lost too much of peace on this.
- BHBeth HaneySep 19, 20251.0David was awful from start to Finnish. Every comment was condescending, and when asking what we were signing. Employee was angered and told us to "keep signing". I'll never use this location again, as well, I am thinking of making a verbal complaint the experience was so bad.
- SGSimran GulatiSep 19, 20251.0I am extremely disappointed with my recent experience with FedEx. The service I received was unprofessional, and I encountered behavior that felt discriminatory and unfair. Beyond poor customer service, there were actions that seemed fraudulent and not in line with standard business ethics. I urge FedEx to address these serious issues immediately. Customers deserve fair, honest, and respectful treatment, regardless of background.
- JYJamie YeeSep 10, 20251.0I have done business at FedEx Frisco for 11 years and have always had great encounters with the people that work there. This recent time I went in to get flyers and cards printed, I was met with the rudest most unprofessional Gen Z worker I have ever interacted with. Because I manage a business, I am the extremely patient when it comes to customer service that is lacking. I always give people the benefit of the doubt that maybe they are having a bad day or they are going through something. This gentlemen with dreads yelled at me when he got my order wrong. I pulled up the emails with the instructions but he wasn't intersted. He shouted 'Ma'am DO NOT INTERUPT ME WHILE I AM TALKING TO YOU!' then waved his hands in front of my face to dismiss me even more! Abusive language should never be given between a man and a woman. But abusive, dismissive language should Definitely NOT be said in a customer service oriented place. I train in high level customer service and would NEVER tolerate people losing their professionalism in public. I will actually always wonder if I did in fact interrupt him again would the guy with dreads have hit me? His voice and body language told me to protect myself and leave as soon as possible. So I hope nobody else gets treated like this. But if you do get the guy with dreads, know that he knows, he knew before you came in. And if he is wrong, then no he knows everything and you are wrong. And if you are a coworker or manager that works with this gentleman, know that his actions dictate how the public sees you and interacts with you. I expect this at USPS but not FedEx.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Frisco provide?
FedEx Office Print & Ship Center offers printing services, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, binding, and more.
What are the operating hours of the FedEx Office Print & Ship Center in Frisco?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Frisco?
It is located at 5062 Main St, Suite 150, Frisco, TX 75033, United States.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I pick up my FedEx Office printing orders in store?
Yes, FedEx Office offers in-store pickup for printing orders.
What are some nearby places I can visit before or after going to FedEx Office Print & Ship Center?
Nearby places include Panera Bread for a cafe experience, Safesplash Swim School for swimming lessons, and Cowboy Chicken for American-style chicken meals.
Is there a nearby location for passport and visa services close to FedEx Office Print & Ship Center?
Yes, RushMyPassport in FedEx Office offers passport and visa services nearby.
Where can I find fitness options near the FedEx Office in Frisco?
LA Fitness and La Fitness North Frisco are nearby gyms and sports clubs for your fitness needs.
Are there restaurants close to FedEx Office Print & Ship Center for a meal or snack?
Yes, several nearby dining options include Smoothie King, Pei Wei Asian Kitchen, Pie Five Pizza, and Freebirds World Burrito.
Does FedEx Office Print & Ship Center offer any online tools for order submission?
Yes, you can upload documents with FedEx Office Print Online for flyers, brochures, presentations, banners, or signs for convenient pickup or delivery.