FedEx Office in Frisco, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Helpful Staff
Some employees, like Ryan and Dallas, received praise for their helpfulness and professionalism, providing positive experiences.
Service Efficiency
Customers expressed frustration with long wait times and inefficiencies, particularly during busy periods.
Mixed Experiences
While some customers had great experiences, others reported serious issues such as lost packages and poor handling of services.
JT
Jaxson Twine
Jan 2, 2026
1.0
I had a frustrating experience due to poor customer service and lack of problem-solving. My online order specified legal-size 80 lb cardstock, but it was printed on 24 lb paper. Rather than helping resolve the issue, the employees focused on arguing that the paper selection wasn’t possible, even after I showed proof from the online order.
I ultimately had to suggest a workaround myself using a larger cardstock and cutting it down, yet I was charged extra for correcting an issue that wasn’t my fault. The interaction felt dismissive and more focused on being right than ensuring the customer was taken care of. This experience reflected poorly on the store’s customer service standards.
AA
A. Anderson
Dec 13, 2025
1.0
Went to this location in the afternoon to drop off two packages for return. I've been to so many different FedEx and UPS locations. This one is by far the worst. The staff was rude and very unprofessional. He didn't greet. After he scanned two packages with the barcode I provided, he handed the barcode to me and said to me "I don't know which one is for which package" and expected me to put the label myself. I went through both bardcode myself to find the corresponding package. I didn't know I was supposed to put the label on the package myself. (That was the first time!) After that, I handed him two packages and he didn't even say one word when he handed me the receipt. He must have a bad day or it is a boring job for him. It definitely was not a good experience for me as a customer. I will avoid going to this location in the future.
TT
The Turks
Dec 12, 2025
1.0
Terrible service. Very rude. If people don’t want to work in service they should stay home. If you have another option go somewhere else.
TK
Tina Kol
Dec 9, 2025
1.0
Today I went to FedEx Office to print a simple card, and the experience was very frustrating. I followed the instructions and sent an email to their printer to get access to upload my document. I waited about 15 minutes, received nothing, and sent a second email — still no response.
I also tried logging into my OneDrive account, but the system wouldn’t work. After struggling for a while, I asked an employee for help. She only told me to send another email, which I had already done. No real assistance was offered, and nothing was resolved.
In total, I wasted about 25 minutes and still wasn’t able to print my document. Very disappointing and definitely not the level of support I expected.
CM
Chef Mat
Dec 4, 2025
1.0
There’s a few employees at this location who appear to hate their lives. Short and rude responses with a very unpleasant look on their faces.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Frisco provide?
FedEx Office Print & Ship Center offers printing services, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, binding, and more.
What are the operating hours of the FedEx Office Print & Ship Center in Frisco?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Frisco?
It is located at 5062 Main St, Suite 150, Frisco, TX 75033, United States.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I pick up my FedEx Office printing orders in store?
Yes, FedEx Office offers in-store pickup for printing orders.
What are some nearby places I can visit before or after going to FedEx Office Print & Ship Center?
Nearby places include Panera Bread for a cafe experience, Safesplash Swim School for swimming lessons, and Cowboy Chicken for American-style chicken meals.
Is there a nearby location for passport and visa services close to FedEx Office Print & Ship Center?
Yes, RushMyPassport in FedEx Office offers passport and visa services nearby.
Where can I find fitness options near the FedEx Office in Frisco?
LA Fitness and La Fitness North Frisco are nearby gyms and sports clubs for your fitness needs.
Are there restaurants close to FedEx Office Print & Ship Center for a meal or snack?
Yes, several nearby dining options include Smoothie King, Pei Wei Asian Kitchen, Pie Five Pizza, and Freebirds World Burrito.
Does FedEx Office Print & Ship Center offer any online tools for order submission?
Yes, you can upload documents with FedEx Office Print Online for flyers, brochures, presentations, banners, or signs for convenient pickup or delivery.