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United States Postal Service

2.1
(234 reviews)

Business Details

310 Morningside Dr, Friendswood, TX
77546, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 310 Morningside Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
310 Morningside Dr, Friendswood, TX
77546, United States

Hours

Reviews

2.1
234 reviews
5 stars
54
4 stars
6
3 stars
5
2 stars
11
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Delays

Numerous customers reported excessive wait times for passport services, often exceeding their scheduled appointment times.

Staff Attitude

Several reviews highlighted unprofessional and rude behavior from staff members, particularly during passport appointments.

Lost Packages

Customers frequently experienced issues with lost or mishandled packages, leading to frustration and dissatisfaction.

Inadequate Staffing

Many reviews indicated that the post office is often understaffed, resulting in long lines and slow service.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards negative experiences.
  • JA
    Juan Ancheta
    Jan 31, 2026
    1.0
    The person who works with passports is very unpunctual; they start late and finish early without giving any notice.
  • MJ
    Michael Jewell
    Dec 18, 2025
    1.0
    It is being overly generous to even give one star, but it is the only way to post a review. The passport service is horrendous. We had a pre-scheduled 11:00 appointment and showed up at 10:50 as requested. We let the USPS person know we were there and he said he would get someone to assist us. 25 minutes later, we are still waiting to speak with someone and finally got the front counter's attention. She said she would let them know we were there. As we began to question her, it turned out there was no USPS person in the station at that time qualified to help with passports. The person had possibly gone to lunch or wasn't even in that day. The only good advice coming out of that building was to go to the Galveston County Annex in League City and avoid the USPS altogether. Absolutely, no consideration for the USPS customers' time and literally a "don't care" attitude.
  • JK
    justus koteras
    Dec 9, 2025
    1.0
    I had an appointment set for the passport office at 10:15 and a woman in front of me had one at 10:00 am, we waited till 10:55 and nobody came to assist us and when someone finally came to the window a gentleman asked to speak with the post master the lady said she was the manager she talked over the gentlemen who was speaking nice the whole time and lied to him saying that the post master was busy then saying he wasn’t there the gentleman then brought up me and the other lady waiting for our passport business addressing the issue that we had she then rudely told him that our issue was none of his concern he then asked for her name and she refused to tell us then proceeded to slam the door in his face. So if anyone needs passport stuff done I highly recommend the league city post office and not this one for their blatant unprofessional and attitude towards issues that they have and their lack luster ability to do their jobs
  • SB
    Steven Buteaux
    Dec 8, 2025
    1.0
    Poor lady is working by herself with a line of 15 people waiting to get helped. She needs help!
  • JR
    Jacob La Rue
    Dec 5, 2025
    1.0
    Lost my package and was unable to find it on the day I scheduled it to be ready for pickup.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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