Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.0
(117 reviews)

Business Details

1150 N US Highway 87, Fredericksburg, TX
78624, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1150 N US Highway 87 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1150 N US Highway 87, Fredericksburg, TX
78624, United States

Hours

Reviews

2.0
117 reviews
5 stars
22
4 stars
5
3 stars
3
2 stars
3
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Frequent complaints about lost packages, incorrect deliveries, and delays in mail service were noted.

Staffing Problems

Customers expressed frustration over understaffing, leading to long wait times and poor service.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall experiences were largely negative.
  • AK
    Ave Kels
    Feb 25, 2026
    1.0
    Marked my package as undeliverable for "no secure location" despite having a whole patio and parcel lockers available. I rescheduled delivery, but they have not (as of yet) delivered the package.
  • AS
    Austin Skinner
    Feb 23, 2026
    1.0
    Our postman is telling Amazon the customer is requesting post office pick up when we are not doing that so he does not have to drop the packages off and we pay for a certain day delivery to get things here on time like diapers and other things that are important. He also leaves packages stuffed in our mailbox to where we cannot get them out and once it’s full, he just leaves them on top of the mailbox for anyone to come by and grab if they so pleased. I would appreciate someone talking to the delivery person for Northwood Hills Drive and telling him to be a little bit more professional about his job with the government. If this happens again, I will issue a formal complaint in person.
  • BU
    Belle Unwin
    Feb 23, 2026
    1.0
    I’m extremely disappointed with the level of care and professionalism from my local USPS delivery service. They consistently cram mail and packages into my mailbox, often bending or damaging items that clearly shouldn’t be forced to fit. Most recently, they left my mailbox wide open with an oversized package sticking out, exposing all of my mail to theft, rain, and wind. It’s frustrating to see such a lack of courtesy and basic common sense from a service that’s supposed to handle mail responsibly. I expect far better attention and care than what I’ve been receiving.
  • BL
    Bliss L
    Feb 5, 2026
    1.0
    We went to pick up our mail and the lady working there by the name of Evonne told my husband they are 3 DAYS BEHIND on the mail! How is that even right?!? She was extremely rude to my husband in front of customers! Absolutely disgraceful!
  • RA
    Rachel Allyn
    Jan 2, 2026
    5.0
    Helpful employee and fast service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others