United States Postal Service

2.0
112 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1150 N US Highway 87 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1150 N US Highway 87, Fredericksburg, TX
78624, United States

Hours

Reviews

2.0
112 reviews
5 stars
22
4 stars
5
3 stars
3
2 stars
3
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with some highlighting a few friendly employees.

Delivery Issues

Frequent complaints about packages being lost, misdelivered, or not delivered at all, leading to significant frustration.

Staffing Problems

Numerous reviews mentioned understaffing, resulting in long wait times and poor service.

Management Concerns

Customers expressed dissatisfaction with management and overall operational inefficiencies.
  • RA
    Rachel Allyn
    Jan 2, 2026
    5.0
    Helpful employee and fast service.
  • DD
    dylan
    Dec 13, 2025
    1.0
    packages are always marked as "delivered in mailbox". however, the packages never arrive. I think someone is stealing mail. I'm tired of this post office.
  • VV
    vedwed
    Nov 4, 2025
    1.0
    Staff is most unhelpful, downright rude. Carriers are lazy and don’t put the mail in the right box half the time, when they do decide to deliver your package instead of make you come pick it up, you have to play scavenger hunt in the neighborhood…Abysmal.
  • JS
    Joe S
    Oct 13, 2025
    1.0
    It has become frustratingly common to put in a hold mail request either online or using the USPS form and then while we are away, the carrier continues to stuff our box on the road and drop packages on our front porch. My wife and I are retired military and have been around. This PO ranks as the worst we’ve encountered.
  • BV
    Blitz Vized
    Sep 8, 2025
    1.0
    Rude workers. Not very helpful or joyful people.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.