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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 216 E Decherd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
15 reviews
5 stars
5
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1 star
9
- WWWilliam WestDec 17, 20251.0Franklin post office is a joke. If your mail comes on Friday, and the driver refuses to deliver to your house, you can't get your mail until Monday. Time sensitive mail, like medicines, are held over for the whole weekend. When someone dies because they didn't get their medicine (because the package was too large for the parcel box or all the parcel boxes were used), the people in charge of the Franklin postal service will be held accountable. I contacted this particular post office on 3 different occasions and was told their policy was you must live within a half mile of the community mail boxes in order to have packages delivered to your door. This is false information. I live less than half a mile from the mail boxes and they still refuse to deliver my mail. They insist I come into town before 4 o'clock and pick up my packages. Most of us aren't even home from work at that time and very few people work in the small town of Franklin. Most of us commute 30 miles or more to work. It's just laziness and bad habits that is completely overlooked by management that allows this type of incompetence to exist. Yeah, this place blows....
- ASAshlee SnellJun 19, 20241.0People in the post office are fine. The mailman is awful. Fails to do his or her job constantly. Won't deliver Amazon packages on time, but has time to leave petty little notes in the mailbox about how the trashcan that was knocked over was in their way. Trashcans get put out once a week and that was the first time the wind knocked it over, so sorry you had to take a step out of your vehicle to deliver mail. Good grief, exercise would do you some good anyway.
- ABAdam BallyFeb 15, 20241.0Poor everything. People in office are nice though.
- DPDavid PenlandOct 12, 20221.0Why does the number for Franklin, TX go straight to some horrible, automated service that offers no answers I am looking for and the only way to reach a customer service rep is to cuss the automated service until it happens??? You cannot simply ask for a service rep because that isn't one of the options... It also doesn't dial the local office. It dials some larger national center.
- RGRachel GoldenApr 6, 20175.0Need to get mail or send mail, this is the place to go in Franklin. They also take UPS Ground packages if the label is already printed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 216 E Decherd St offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment via the USPS online scheduler. Limited walk-in hours are available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15.
Can I rent a PO Box at this Post Office?
Yes, you can reserve a PO Box online or apply in person at this location.
Are PO Boxes accessible after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, though hours may vary by location.
What are the Post Office hours at 216 E Decherd St?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on Saturdays and Sundays.
Is there a nearby place to get an ice cream or quick food after visiting the Post Office?
Yes, Dairy Queen is located nearby where you can enjoy ice cream and fast food after your visit.
Where can I find government services near the Post Office?
The Robertson County Clerk's Office and City of Franklin Texas are nearby and provide various public and government services.
Are there any convenient financial services close to the Post Office?
Yes, Wells Fargo ATM and On The Penny Tax and Bookkeeping Service are nearby for financial and tax-related needs.