Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 251 W Lancaster Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.5
182 reviews
5 stars
100
4 stars
11
3 stars
5
2 stars
4
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members like Troy and Alma received high praise for their friendliness and efficiency, others were criticized for rudeness and unprofessional behavior.
Passport Services
The passport services received significant criticism for being poorly managed, with many customers reporting issues related to appointments, long wait times, and unhelpful staff.
Facility Condition
The post office building is noted for its historical architecture and cleanliness, contributing positively to the overall customer experience.
Staff Attitude
There are consistent complaints about certain staff members being rude and unhelpful, which negatively impacts customer interactions.
Operational Issues
Customers reported operational inefficiencies, including early closures and inadequate staffing, leading to frustration and unmet service expectations.
- DRDiego Ramon1 day ago5.0This a good to post office. Staff are very helpful. They were clear on resolving my issue regarding my missing mail.
- JRJeremy RNov 15, 20255.0Lezlee and Lori were INCREDIBLY HELPFUL! I had a very unique and challenging hurdle for their team and they helped me out in no time flat. Can’t thank these ladies and their post office branch enough. Also gorgeous well kept historic building that’s worth a visit. 💚
- MHMedusa's Loc Oasis At HomeOct 30, 20251.0I’m beginning to think it’s a part of the prerequisite to work at the post office to be rude
- DSDavid ShumateOct 27, 20251.0Received a vacancy notice in our mailbox after never having any issue collecting our mail. We go here and they tell us that we haven’t collected in over two months which is super interesting due to all the letters I have from the past two months that I collected from the mailbox. Then the man there simply said we were lying. If we were lying then we wouldn’t have gotten ANY mail the past two months, but yet here we are. Unacceptable.
- STSwaira TahirOct 10, 20251.0The passport renewal staff provided unacceptable service. Despite the office being nearly empty, they refused to process my application, citing low staffing and telling me to return on Tuesday. Their refusal to accommodate a customer when the estimated wait would have been less than an hour demonstrates a poor work ethic and a disappointing failure to serve the public.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Fort Worth?
The United States Postal Service is located at 251 W Lancaster Ave, Fort Worth, TX 76102.
What are the opening hours of this Post Office?
This Post Office is open Monday to Friday from 9:00 AM to 6:00 PM, on Saturday from 8:00 AM to 4:00 PM, and closed on Sunday.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State. You should complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment through the online scheduler, though limited passport walk-in hours are available at select locations.
Does this location offer passport photo services?
Yes, passport photo services are available by appointment at this Post Office.
Can I rent a PO Box at this Post Office?
Yes, you can apply for a PO Box online or in person at this Post Office. Online reservations can be made at the USPS website.
What are the fees for PO Boxes at this location?
PO Box prices vary by location; you can check pricing for this area by visiting the USPS website and entering the ZIP Code 76102.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so checking specific lobby hours with this location is recommended.
What nearby attractions can I visit after going to the Post Office?
Nearby, you can visit Talley Amusements, a landmark and historical building with a fountain, offering a fun and active experience.
Are there parking options close to the Post Office?
Yes, nearby parking options include Metropolis and SP+ Parking, which makes it convenient for customers to visit the Post Office.
Are there beauty and spa services near the Post Office for a relaxing visit before or after?
Several beauty and spa salons are close by, such as All Things Beauty - April Rose, Novak Hair Studios, and Funky Town Lashes, offering a variety of beauty services.