United States Postal Service

1.9
104 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2400 Westport Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2400 Westport Pkwy, Fort Worth, TX
76177, United States

Hours

Reviews

1.9
104 reviews
5 stars
21
4 stars
1
3 stars
2
2 stars
3
1 star
77
  • QL
    QT Shopping LLC
    Sep 29, 2025
    5.0
    Goodman the front desk Guy is very energetic and helpful. Since he is there, no Hassle.
  • RR
    Ron
    Sep 2, 2025
    1.0
    I just left this post office after standing in line for over 30 minutes without receiving any service. In that time, only two customers were helped. The clerk spent more time in personal conversations than assisting customers. Completely unacceptable service.
  • SH
    Stefanie Herron
    Aug 21, 2025
    1.0
    If I could give zero stars, I would. I am extremely dissatisfied with the service I received. The front desk representative displayed a complete lack of urgency and professionalism when handling my package. While I waited, I watched him place other guests' mail and packages securely behind the counter, yet when it came to mine, he left it out in the open on the side counter—completely unsecured. Anyone could have walked in and taken it. In addition to that, I paid for priority shipping, which clearly states 2–3 business days. I made the transaction on Wednesday, 08/20/25, and according to the tracking information, my package won’t arrive until Monday, 08/25/25 at 9 PM. That is well beyond the promised delivery window, and there has been no explanation for the delay. Between the careless handling of my package and the delayed shipping, I feel this situation was either negligently or maliciously mishandled. I will be contacting corporate directly regarding this matter, as I expect a full explanation and appropriate resolution.
  • TC
    Tony Chi
    Aug 8, 2025
    1.0
    Zero stars. Don’t come here unless you have tons of time on your hands. Use any resource other than USPS
  • SS
    SeaGreen Snail
    Aug 6, 2025
    1.0
    Congratulations, this place officially wins the award for Slowest Service on the Face of the Planet. The two customers in front of me had very simple returns, and it took the guy FOREVER to check them out. At one point, he struggled to put STAMPS on one of their mailer envelopes. I am not joking. It was just sad. I don't care how convenient of a location this is, I will NEVER return.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.