Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7101 Bryant Irvin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of follow-up on issues.
Delivery Issues
Numerous complaints about packages being lost, misdelivered, or marked as delivered without actually being received.
Wait Times
Customers frequently mentioned long wait times and understaffing, leading to frustration during visits.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
MM
M0nit0r_2
Nov 12, 2025
5.0
I've mailed hundreds of packages with this post office. The 24/7 lobby hours and package drop is extremely convenient! The staff is usually very friendly (if you are cordial yourself) and willing to help whatever way they can. I will say that there tends to be a 2-3 business day delay in getting packages moving from this particular location if you drop packages off during off hours. HUGE bonus points to this location for forwarding an accidental FedEx package I dropped off by mistake. Thank you so much for doing that!
SL
Sharon Lee
Nov 8, 2025
1.0
I stopped mailing my bills , half of them never got there. You are lucky if a birthday card gets to its destination. I think they watch for them.
AK
Alma keyhan
Jan 14, 2019
1.0
Terrible service, they need to replace everybody
Including the superviser I left my passport
On the counter came back 15 min later
No body bother to look around for it. The
Employee that helped me before was at lunch
I ask them to please call him . They said I don’t have his phone number. Never check or ask anybody else . I knock on a door that was closed To ask for a supervisor .when they open the door my pasaporte was right there . I complained To the supervisor an she was like all a annoyed And everybody in there are rude and no Professional that all.
AP
arvind patel
Sep 17, 2018
1.0
This post office management is not good ,I mailed paper work to India ,the person whose name is Dean send it to China ,if it's sent it wrong place in same country than I can understand but it totally went to wrong country ,when I went there aftrer a week no body help me,I wait for manager for 15 min ,nobody show up ,I went there on 08/23/2018,did mail with tracking and paid 32.25 $ ,still my mail is not reached at location ,this place is no customer service
JT
Jesse Tidal tutorials
Jul 24, 2015
1.0
Worst service in the world. no customer service at all. the employees will hang up on you. poor service. I ADVICE EVERYONE TO USE A DIFFERENT POST OFFICE.... TRUST ME
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 7101 Bryant Irvin Rd?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I submit a first-time passport application at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the Post Office at 7101 Bryant Irvin Rd?
The Post Office is open Monday to Friday from 8:30 AM to 6:00 PM and closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can search for availability and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific access times.
What are some nearby places I could visit before or after my Post Office visit?
Near the Post Office, you can visit Arcade Factory for entertainment, 7-Eleven for convenience shopping, or Mira Vista Apothecary and Mercantile for health and supplement needs.
If I'm looking to buy shoes after mailing a package, where nearby can I go?
Woobies Shoes, a shoe store, is located near the Post Office for your shoe shopping needs.
Are there nearby real estate agents if I want to inquire about properties in the area?
Yes, several real estate agents and agencies are close by, including Annie Yun - Texas Realtor, Koko Gonzalez- DFW Realtor, and Sandy Binner, Realtor Coldwell Banker Apex.
How can I contact this Post Office if I have questions about services?
You can call the local phone number +1 817-263-5063 or the main USPS number +1 800-275-8777 for assistance.