United States Postal Service

2.1
206 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7101 Bryant Irvin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7101 Bryant Irvin Rd, Fort Worth, TX
76132, United States

Hours

Reviews

2.1
206 reviews
5 stars
47
4 stars
5
3 stars
5
2 stars
11
1 star
138

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported missing or misdelivered packages, with many stating that items were marked as delivered but never received.

Customer Service

Feedback indicates a lack of professionalism and helpfulness among staff, with many customers experiencing rudeness and unresponsiveness.

Long Wait Times

Many reviews mention long lines and insufficient staff, leading to extended wait times for service.

Mixed Experiences

While some customers praised specific employees for their helpfulness, overall experiences varied widely, with many expressing frustration.

Management Concerns

Several reviews highlighted issues with management, including unhelpfulness and a lack of accountability for service failures.
  • MM
    M0nit0r_2
    Nov 12, 2025
    5.0
    I've mailed hundreds of packages with this post office. The 24/7 lobby hours and package drop is extremely convenient! The staff is usually very friendly (if you are cordial yourself) and willing to help whatever way they can. I will say that there tends to be a 2-3 business day delay in getting packages moving from this particular location if you drop packages off during off hours. HUGE bonus points to this location for forwarding an accidental FedEx package I dropped off by mistake. Thank you so much for doing that!
  • SL
    Sharon Lee
    Nov 8, 2025
    1.0
    I stopped mailing my bills , half of them never got there. You are lucky if a birthday card gets to its destination. I think they watch for them.
  • JM
    Johnny Munoz
    Jul 14, 2025
    1.0
    Supposed to be on hold for 18 min ,49 minutes later still waiting....
  • IR
    Ian Rodriguez
    Jun 21, 2025
    1.0
    Unprofessional and never on time, they don’t care about stealing packages because it’s a federal agency so you can’t do anything about it. SAVE YOURSELF THE HEADACHE AND NEVER SEND OR RECEIVE ANYTHING THROUGH THIS OFFICE.
  • AR
    Andrew Roberts
    Apr 23, 2024
    1.0
    Is there not a number to talk to someone. Dropped off a package and still has not been scanned in. No options for this on the automated phone service. Never coming here again

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.