Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3020 Cherry Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or insulting.
Delivery Issues
Numerous complaints about lost packages, missed deliveries, and mail theft were noted, indicating significant reliability problems.
Communication Problems
Customers frequently mentioned that the post office does not answer phone calls, leading to frustration and unresolved issues.
Mixed Experiences
While some customers praised individual employees for their helpfulness and friendliness, these positive experiences were overshadowed by widespread dissatisfaction.
BM
Brice McDaniel
5 days ago
1.0
Literally they just refuses to answer the phone
AM
Anita Martin
Dec 1, 2025
1.0
They lost an important medication, that they never found.
BG
Brianne Glasscock
Nov 26, 2025
1.0
0 stars .. we asked them THREE separate times to intercept a package for us. Then when we went to go pick it up… They repeatedly argued with us saying it was delivered to the address that we asked them to intercept the package from being delivered too.. when we know it was not delivered there. The tracking says it was delivered to a P.O. Box for whatever reason and we even went by the address they kept telling us it was delivered too and knocked on the door and spoke to the new residents there and I really do NOT believe they stole our package .. why would they even open the door and chat with us if they stole it .. but that’s what the post office wants us to believe.. which is crazy. Maybe the carrier stole the package .. that would make more sense honestly
JR
Julio Reyes
Nov 22, 2025
2.0
I been missing
My mail on my mailbox debit cards and package in mail box with lock I been there for 5 years same address why now thes started to happens you guys change personal or is just a fast hard mail guy please get back my stuff make sure tk put that back in my mailbox I gonna starting making claims for my stuff cuz 1 a them things cost 1000$ was a phone say delivery it never get it zip 76116 please delivery no mark as a delivered vener get it 😡
KM
Kendra Myers
Oct 25, 2025
5.0
Mailman Shane is a great mail carrier! He's so friendly!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3020 Cherry Ln?
At this Post Office, you can send mail and ship packages. They also offer money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can process your passport photos by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, and Saturday from 10:00 AM to 1:00 PM. It is closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online by searching availability or apply in person at the Post Office with two valid forms of ID.
Is 24/7 access to PO Boxes available here?
Most USPS locations provide 24/7 lobby access to PO Boxes, but availability may vary, so please check with this Post Office for exact hours.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is currently $15.
What nearby places can I visit before or after my trip to the Post Office at 3020 Cherry Ln?
Nearby you can visit Literacy ConneXus, a community printing and nonprofit service, or relax at The Moon Tower dive bar. For dining, Partons Pizza is a popular choice nearby.
Are there any childcare or education centers close to this Post Office?
Yes, nearby are Champions at IDEA Rise, Tender Loving Daycare, and IDEA Rise schools serving elementary, middle, and high school levels, which might be convenient for families visiting the Post Office.
What options for automotive services are available near this Post Office?
Close to the Post Office, you'll find Affordable Auto and AC Repair, Bright's Transmission Service, and Ameritex Autos for automotive repairs, parts, and used car purchases.