Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 301 N Las Vegas Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Delivery Issues
Many customers reported problems with package deliveries, including missing packages, incorrect deliveries, and failure to attempt delivery.
Long Wait Times
Customers frequently mentioned long lines and inadequate staffing, leading to frustrating wait times.
Inconsistent Service
While some employees received praise for their helpfulness, many others were criticized for their lack of effort and poor attitudes.
HW
Haven Willey
Dec 15, 2025
1.0
I went here to ship off my christmas cards all I needed was stamps and there was an extremely rude lady standing at the door telling people she wasn’t going to let us in because they had a line and they were closing but I showed up 15 mins before close very disrespectful to us and poor customer service!!!!
CM
Charles Migura
Sep 16, 2025
1.0
Very unprofessional. The front desk worker at 9:40am on 9/16/25 was irritated to help my wife trying to update our address. Still unresolved.
SS
Shavon Sanderson
Dec 11, 2024
1.0
I had a key in my mailbox for the large package mailbox. I opened it up to find several peoples packages just thrown in mine. Also, I have a package that is missing so I can only assume that is what happen to my other one as well. Why wont they deliver them to door if there are too many? I have called and the line just rings and rings no one ever answers the phone ever.
JJ
Joanne James
Dec 22, 2023
1.0
I too wish the USPS wasn't involved in the delivery of parcels.
I ordered perfume for a Christmas Gift on 12/11/23 the company shipped on 12/11/23.
I received a confirmation from the Post Office it was delivered on 12/14/23 @ 5pm.
As if today 12/22/23 not received.hasn't been able to correct the delivery.
LS
lena stewart
Dec 21, 2023
5.0
The lady Debbie? I think that's her name that works in there. She is a Godsend She found my package and everything. Thank you so much, ma'am. Thank you for actually caring.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 301 N Las Vegas Trl offer?
This Post Office offers mail and shipping services, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a first-time U.S. passport application at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most locations can also take your passport photo.
Is an appointment required for passport services at this Post Office?
Most Post Offices require scheduling an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 301 N Las Vegas Trl?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I reserve a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person.
Are PO Boxes accessible outside of normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours vary. Contact your local Post Office for specific details.
What is the local phone number for the United States Postal Service at 301 N Las Vegas Trl?
You can reach this location at +1 817-246-9465 for assistance or inquiries.
Which nearby places can I visit before or after visiting the Post Office?
Nearby you can visit attractions such as Splash Dayz water park, Cowtown Farmers Market for fresh produce, or Raymond Spray Park for outdoor fun.
Are there nearby food options around the United States Postal Service at 301 N Las Vegas Trl?
Yes, several restaurants are nearby including Chicken Express, El Taquito Cafe for breakfast and brunch, and El Tequilas Mexican Restaurant.
How can nearby services like Corporate Events & Occasions or Madken Advisors assist me when visiting the Post Office?
If you need financial or professional services related to mailing or business, nearby places like Corporate Events & Occasions and Madken Advisors can provide support during your visit.