United States Postal Service

2.2
172 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4450 Oak Park Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4450 Oak Park Ln, Fort Worth, TX
76109, United States

Hours

Reviews

2.2
172 reviews
5 stars
41
4 stars
6
3 stars
5
2 stars
8
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and accountability.

Delivery Issues

Frequent complaints about lost or misdelivered packages, with customers expressing frustration over packages marked as delivered but not received.

Staffing Problems

Customers noted long wait times due to understaffing, with only one employee often handling a long line of customers.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.

Operational Inefficiency

Issues with the self-serve kiosk being out of order and poor management practices were highlighted, contributing to a negative customer experience.
  • BB
    Brennan
    Nov 9, 2025
    5.0
    My very important package wasn’t delivered but thankfully a worker in the office was able to find it and take the initiative to help me get it, I didn’t catch her name but I’m so thankful for the help!
  • CC
    Charlie Curreri
    Nov 1, 2025
    1.0
    Always crowded with only one person at counter. Where are the workers???
  • SL
    Scott Lokey
    Oct 16, 2025
    2.0
    Inside desk person not trained. Her finger nails were so long she couldn't push the buttons on her hand held calculator. So long that she couldn't even put the stamps on an envelope. Took forever do just do stamps for a birthday card; good grief! A first grader could do a much better job.
  • CR
    C Reed
    Oct 14, 2025
    1.0
    Their posted time of opening is 8:30am. This is Tuesday and I waited until 8:45 and they still had not opened, nor did they respond to the bell that you ring for service. This is disgraceful and abusive to the public that they (theorically) serve!
  • SH
    Semaj Humphrey
    Oct 14, 2025
    1.0
    Rude workers

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.