United States Postal Service

2.7
59 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 N Retta St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 N Retta St, Fort Worth, TX
76111, United States

Hours

Reviews

2.7
59 reviews
5 stars
24
4 stars
1
3 stars
1
2 stars
1
1 star
32
  • JJ
    Jeannie
    Dec 22, 2025
    1.0
    Delivery of packages is terrible. Reported twice.Tracking says package is there but they says it isn't. They need to have a full turn over. I had 3 packages from my daughter.2 came and 1 didn't .Was labeled plus my address on it. Something not right.I will continue having them investigated. They said at this p.o.that it's lost.How can it be lost at this P.O. .It was the last place it was. Small p.o. Tracking g keeps saying its on back of truck and it will be delivered next day..That was on the 15 Dec. IT'S 21 DEC. still not here.
  • MM
    Meagan Mellott
    Nov 19, 2025
    5.0
    The customer service at this post office is amazing
  • EO
    Edgar Ricardo Ortiz-Garcia
    Oct 17, 2025
    1.0
    " Yes, you can use any box to ship with USPS as long as it meets size and weight requirements and you cover or black out all old labels, barcodes, and addresses. " Source from Google. Was rejected even though the label was covered. Said she had been working at this location for 30 years. They have accepted other boxes with logos. This time the logos were covered.
  • BC
    Blu3 Clouds
    Oct 7, 2025
    4.0
    I would give them 5 stars for the lovely gentleman that work there but unfortunately the lady working there 10/7/25 @12pm was very rude. I arrived to pickup a package to which I previously spoke to one of the gentleman there and already arranged that I was gonna pick it up around 12. I get to the front desk and the gentleman takes my information and was gonna go back and look for the package and she stops him and starts asking me all these questions assuming I didn’t know what I was doing and that I may have called the wrong number. Overall, her attitude was aggressive and so unnecessary. I get it. We can have bad days, but if I haven’t even said anything to you, there’s no reason for you to come at me demanding me with these questions. It’s one thing to talk to people, but another to talk at people. Again, the gentlemen there were so sweet and helpful ! But she needs to take a day off lol
  • KH
    Kari Hatfield
    Aug 28, 2025
    5.0
    Denetra was amazing and knowledgeable. Thanks y'all.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.