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United States Postal Service

2.6
(134 reviews)

Business Details

3930 Telephone Rd, Fort Worth, TX
76135, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3930 Telephone Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3930 Telephone Rd, Fort Worth, TX
76135, United States

Hours

Reviews

2.6
134 reviews
5 stars
43
4 stars
7
3 stars
2
2 stars
12
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with some employees being described as friendly and helpful, while others are noted for being rude and unhelpful.

Delivery Issues

Numerous reviews highlight persistent problems with mail delivery, including lost packages, incorrect deliveries, and failure to deliver items requiring signatures.

Staffing and Efficiency

Customers frequently mention long wait times and understaffing, particularly during busy periods, leading to frustration with service speed.

Facility Conditions

The post office is described as clean and accessible, but there are complaints about inconsistent hours and closures during posted operating times.
  • FF
    Figment
    Feb 18, 2026
    5.0
    Quick professional service
  • AE
    ana e
    Feb 16, 2026
    1.0
    So ongoing issues with them sending my packages back to sender when the mail lady admitted that she knew it was my address I go to mail box and see my package is leaking thanks for breaking it lake worth postal service worse mail service in Texas
  • LL
    Lauren
    Feb 10, 2026
    1.0
    There is NOT a self service kiosk here. I know the pictures are stock photos but they need to watch which stock photos they use so people aren't wasting their time
  • PK
    Pedro Koechlin
    Jan 12, 2026
    5.0
    Never had an issue, always courteous and doing their best.
  • NP
    Ngoc Pham
    Dec 29, 2025
    5.0
    This location was busy when I walked in and Patricia was the only clerk working at the time. She helped multiple customers at once while communicating very professionally and remaining calm and courteous throughout.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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