United States Postal Service

2.6
153 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3701 Altamesa Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3701 Altamesa Blvd, Fort Worth, TX
76133, United States

Hours

Reviews

2.6
153 reviews
5 stars
45
4 stars
14
3 stars
6
2 stars
8
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Long Wait Times

Numerous reviews mentioned long lines and slow service, often due to insufficient staffing during busy periods.

Package Issues

Several customers reported problems with lost or misdelivered packages, indicating a recurring issue with package handling.

Inconsistent Experiences

While some customers had positive experiences, others reported rude staff and poor service, suggesting inconsistency in customer interactions.
  • SH
    Sandra Marquez Hall
    Dec 27, 2025
    5.0
    Although there can be waits on busy days, this is an excellent post office with good service
  • TH
    T H
    Dec 22, 2025
    5.0
    Great service everytime I go inside
  • MM
    Monica Miramontez
    Sep 16, 2025
    5.0
    These ladies do everything with a smile. I like how they put my mail inside my po box. Even though the client or customer does not put my unit number like they already know me. And put my mail respectively, inside my box. Thank you ladies, whenever I have a package to pick up, they help me right away with a smile.
  • CH
    C.T. H
    Sep 1, 2025
    5.0
    The post office workers here are lovely. But two days in a row I have tried to drop off a package after working hours and the drop box was completely locked. No forewarning or so much as a taped on piece of paper on the drop of bin. Two visits, two days in a row and it's been locked each time.
  • TF
    Tyshia Fenton
    Aug 20, 2025
    1.0
    avoid this post office at all cost there was a black gentleman at the counter who was nice! And there was an old miserable man named fryer. I came with to the post office to ship out a Depop order but I needed a shipping label ( my first time shipping) so I go there with the intention to print out my label and ship it bc it’s a usps label! Anyway! I learned I couldn’t print a label so I was standing there for not even 5 mins! This old man comes to me asking if I needed something thinking his intentions were pure I told him my problem instead of being helpful he told he didn’t know any nearby stores that print labels and made a sarcastic remark about said is my phone a printer. So I senses his passive aggression and asked can I not be here and he said “ no we don’t allow loitering”?????!! Excuse me it’s pouring raining outside god forbid I seek shelter while trying to ship my package I Uber so I couldn’t sit in a car. So I told him my intentions and he walked out. I left the store and came back in JUST TO ASK FOR HIS NAME worst interaction ever

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.