Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5125 Wichita St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
140 reviews
5 stars
33
4 stars
8
3 stars
3
2 stars
3
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, many reviews highlight poor service, rudeness, and a lack of accountability.
Delivery Issues
Numerous complaints about lost packages, missed deliveries, and mail being delivered to the wrong addresses are prevalent, indicating significant operational problems.
Staffing Problems
Customers frequently mention long wait times and inadequate staffing, with reports of only one employee available during busy hours.
Management Concerns
Several reviews express dissatisfaction with management, citing unresponsiveness and poor handling of complaints.
Facility Conditions
While some customers appreciate the cleanliness of the facility, others report issues such as locked doors during operating hours and inadequate service hours.
- TFTommy FieldsNov 11, 20255.0Great experience good workers
- BTbri tSep 22, 20251.0I am filing a serious complaint regarding the conduct of one of your employees on September 20, 2025 4:15 pm This USPS worker pepper sprayed my dogs while they were inside my fenced yard. My dogs are chihuahuas, clearly not a threat, yet your employee decided to laugh, curse at them, and spray them with chemical irritant for no reason. My dogs were crying in pain after being sprayed completely terrified and defenseless. When I stepped outside to ask her why she did this, she refused to answer, refused to identify herself, and drove off laughing. To make matters worse, my younger sisters both minors were exposed to the spray in the air and ended up with pepper spray on their faces. That is not only reckless and cruel, but it also creates a serious liability for USPS. Let's be clear, pepper spray is a chemical weapon, and deploying it against small dogs behind a fence is not "self-defense" it is harassment, animal cruelty, and negligence. The fact that children were also harmed makes this situation even more disturbing. I am demanding a full investigation into this employee's actions. If this matter is not addressed properly, I will be escalating it to local law enforcement and social media , the USPS Office of Inspector General, and pursuing legal action for both animal cruelty and child endangerment. I expect written confirmation that this complaint has been received and a clear explanation of the steps that will be taken moving forward.
- ZZZangetsuJul 23, 20255.0Ordered twice and received mail through them and every time i called they were very nice about it. They are very understanding people that go out of their way to help you. Over all great customer service and no mistreated items.
- LJLoretta JohnsonMar 6, 20255.0Friendly employee's.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5125 Wichita St?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services.
Do I need an appointment for passport services at this location?
Yes, you typically need to schedule an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday, 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is it possible to rent a PO Box at the 5125 Wichita St location?
Yes, you can apply for a PO Box online or in person. Pricing varies by location, and 24/7 lobby access to PO Boxes is often available.
What is the cost for a passport photo at this Post Office?
The fee for a passport photo is currently $15.
Are there nearby dining options if I visit the Post Office at 5125 Wichita St?
Yes, nearby restaurants include Don's Seafood, Taqueria Taxco, Los Krazy Raspados, and El Porvenir Panaderia y Taqueria, offering various American and Mexican food choices.
What nearby services can I access around the Post Office for financial transactions?
Nearby financial services include Western Union for money transfers and multiple Bitcoin ATMs such as Coin Cloud, CoinFlip, and LibertyX.
Are there convenient fuel and convenience stores near the United States Postal Service at 5125 Wichita St?
Yes, Chevron, Quick Way Food Mart, and Valero are nearby gas stations and convenience stores where you can fuel up or shop.
Where can I go for cleaning services close to the Post Office?
Spencer's Janitorial and La La Laundromat are nearby options for cleaning and laundry services near the Post Office.