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Brand Certified

United States Postal Service

2.2
(150 reviews)

Business Details

5125 Wichita St, Fort Worth, TX
76119, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5125 Wichita St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5125 Wichita St, Fort Worth, TX
76119, United States

Hours

Reviews

2.2
150 reviews
5 stars
37
4 stars
9
3 stars
3
2 stars
4
1 star
97

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported missing packages, misdelivered items, and unreliable tracking information.

Customer Service

While some customers praised the friendly staff, many expressed frustration with unhelpful service and lack of responsiveness.

Operational Problems

Frequent complaints about long wait times, unstaffed counters, and inconsistent operating hours were noted.

Management Concerns

Several reviews highlighted poor management practices, including lack of accountability and inadequate handling of customer complaints.
  • CJ
    Chris Jackson
    3 days ago
    1.0
    Its crazy that they take our taxes for a bailout. To pay their salary but they can't help customers. Try call for help and all you get is stupid AI. This is why UPS and FedEx is better. Hopefully one day the USPS finely go out of business for good.
  • DT
    D. Eugene Thompson
    Feb 20, 2026
    4.0
    Quick service, affordable prices without the other unwanted fees. Thank you
  • EC
    Enrique Jmnz crz
    Jan 9, 2026
    5.0
    Solo quiero que me interesa mis planes de salir adelante
  • CC
    Casey
    Jan 3, 2026
    1.0
    I've complained about our mailman 4 times and nothing has been done about him. I'm not the only one complaining either. I never get my packages. He always delivers them to the wrong address. How hard could it be? Anytime I find out my package is being delivered through usps, I panicked because I know there's a 40% chance that I'm not going to get it. And today was one of those days. It says delivered left in mailbox and nothing.
  • RR
    Robin Robinson
    Dec 23, 2025
    5.0
    The people at the post office do a great work. They will help you and give you suggestions on sending your mail out

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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