Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5125 Wichita St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported problems with package delivery, including lost packages, incorrect deliveries, and failure to deliver items as promised.
Customer Service
While some customers praised the friendly and helpful staff, many others experienced poor customer service, including unresponsive management and rude employees.
Operational Problems
Customers frequently mentioned long wait times, lack of staff, and inconsistent operating hours, leading to frustration and dissatisfaction.
Management Concerns
Several reviews highlighted issues with management, including unprofessional behavior and failure to address complaints effectively.
EC
Enrique Jmnz crz
4 days ago
5.0
Solo quiero que me interesa mis planes de salir adelante
CC
Casey
Jan 3, 2026
1.0
I've complained about our mailman 4 times and nothing has been done about him. I'm not the only one complaining either. I never get my packages. He always delivers them to the wrong address. How hard could it be? Anytime I find out my package is being delivered through usps, I panicked because I know there's a 40% chance that I'm not going to get it. And today was one of those days. It says delivered left in mailbox and nothing.
RR
Robin Robinson
Dec 23, 2025
5.0
The people at the post office do a great work. They will help you and give you suggestions on sending your mail out
TR
TL Riley
Dec 10, 2025
2.0
I have had several occasions where the tracking says delivered but there is not key. VERY disappointing especially when it is your medication or a gift/purchase that is needed immediately. I like the customer service in the office but there seems to always be an issue with the delivery person (s).
PP
Panther City Prints
Nov 29, 2025
1.0
PLEASE DONT WASTE YOUR TIME AND MONEY WITH THE POST OFFICE. This USPS location has lost multiple packages over the course of this year... Whether it's a package pickup from our mailbox our dropped off in their deposit box, they just can't seem to do their job. As a small business we rely on good customer service and orders arriving on time. They have cost us too much money to continue to use them as a carrier. It's truly sad how much this location in particular has declined over the years. They just don't care to do their job and take no pride in their work. Calling customer service to report missing mail does absolutely nothing to help refund the merchandise lost.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5125 Wichita St?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services.
Do I need an appointment for passport services at this location?
Yes, you typically need to schedule an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday, 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is it possible to rent a PO Box at the 5125 Wichita St location?
Yes, you can apply for a PO Box online or in person. Pricing varies by location, and 24/7 lobby access to PO Boxes is often available.
What is the cost for a passport photo at this Post Office?
The fee for a passport photo is currently $15.
Are there nearby dining options if I visit the Post Office at 5125 Wichita St?
Yes, nearby restaurants include Don's Seafood, Taqueria Taxco, Los Krazy Raspados, and El Porvenir Panaderia y Taqueria, offering various American and Mexican food choices.
What nearby services can I access around the Post Office for financial transactions?
Nearby financial services include Western Union for money transfers and multiple Bitcoin ATMs such as Coin Cloud, CoinFlip, and LibertyX.
Are there convenient fuel and convenience stores near the United States Postal Service at 5125 Wichita St?
Yes, Chevron, Quick Way Food Mart, and Valero are nearby gas stations and convenience stores where you can fuel up or shop.
Where can I go for cleaning services close to the Post Office?
Spencer's Janitorial and La La Laundromat are nearby options for cleaning and laundry services near the Post Office.