United States Postal Service

1.9
219 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4650 E Rosedale St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4650 E Rosedale St, Fort Worth, TX
76105, United States

Hours

Reviews

1.9
219 reviews
5 stars
38
4 stars
13
3 stars
3
2 stars
10
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and failure to deliver items to the correct address.

Long Wait Times

Customers frequently mentioned long lines and slow service, often waiting 30-40 minutes or more to be attended.

Positive Employee Recognition

Some customers praised specific employees for their helpfulness and friendly demeanor, particularly highlighting Gloria's excellent service.
  • AN
    Angelina Nieto
    Dec 29, 2025
    1.0
    Black lady's at front counter. The older with the glasses and younger chubby one are very rude and will not help you. They are lazy . They refuse to give me any info so that I can report them. Do not go to this location unless you want to be questioned to the point where they don't want to help you at all.
  • JJ
    jen schultes (jentingting)
    Dec 20, 2025
    5.0
    Great folks. Always an interesting experience
  • SG
    Steffany Terrazas Gonzalez
    Dec 18, 2025
    1.0
    Horrible service iv never seen such horrible service like them .
  • KW
    Kay Whitehurst
    Dec 16, 2025
    1.0
    Only one person working the desk. Waited for an hour on a crutch. Will never return as this is just acceptable at the most busy time for mailing.
  • AA
    Ash
    Sep 16, 2025
    1.0
    Worst location ever, I see why they almost at a 1 star rating, they miss delivered my package to another house and completely lost my package and didn’t even notify me or was going to tell me they did, they were just very nonchalant about something I paid money for to get delivered me , THE WORST

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.