Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 500 S Forest Hill Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
500 S Forest Hill Dr, Fort Worth, TX
76140, United States
Hours
Reviews
1.6
157 reviews
5 stars
17
4 stars
7
3 stars1
2 stars
7
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Mail Delivery Issues
A significant number of customers reported problems with lost mail, misdelivered packages, and delays in receiving their mail.
Facility Conditions
Several reviews mentioned the post office's poor physical condition, including cleanliness issues and a lack of proper maintenance.
Inconsistent Experience
While some customers noted positive experiences with specific employees, the overall sentiment indicated a lack of consistency in service quality.
- JWJana WilliamsDec 12, 20251.0Lost mail, 3 month delays in delivery to our vendors, returned mail takes several months. Constantly!
- ANAngelina NietoNov 12, 20251.0Terrible terrible terrible horrible service
- ABana buenoOct 29, 20251.0THEY NEVER ASNWER THE PHONE TERRIBLE CUSTOMER SERVICE!!!!!!
- EDEmanuel DominguezOct 1, 20251.0poor service , rude employees. my mail has been missing for over 3 months due to me being out of town for a week which they claimed that i had “ moved out “ because i didnt check mail . went about 5 times to the post office & they always give me the same response that it’s gonna take about 2-5 days to get my mail . Total bs , has been over 3 months i also always get other people mail & have missing packages every once in a while. if i could give 0 stars i would they are horrible at there job lol.
- SWsven waddellSep 4, 20251.0My mail and packages are always missing. I had a huge stack of mail in my mailbox the other day and was like WOW i finally got mail! It was all my neighbors mail. Happens all the time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 500 S Forest Hill Dr?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Is an appointment necessary for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours are available at select locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo at USPS is $15.
Can I reserve a PO Box online for this location?
Yes, you can search and reserve available PO Boxes online. You will receive instructions to complete setup in person.
What are the operating hours of the United States Postal Service at 500 S Forest Hill Dr?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on Saturdays and Sundays.
Is after-hours access available for PO Box holders?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with the local Post Office.
What nearby places can customers visit when coming to the USPS at 500 S Forest Hill Dr?
Nearby, customers can visit Teresa's Treasures flower and gift shop, Dollar Tree discount store, and the American Legion organization, making it convenient to combine errands.
How can nearby schools like Baxter Junior High or Everman Junior High be useful for customers visiting the Post Office?
Parents or students visiting Baxter or Everman Junior High schools nearby can conveniently stop by the Post Office for mailing or passport services during school days.
Are there any nearby automotive services close to the USPS at 500 S Forest Hill Dr?
Yes, customers can find nearby automotive services including Ron's Windshield Replacement Shop, Diamond Auto Glass, and 1st Class Customs & Collision LLC near the Post Office.