The UPS Store

4.5
174 reviews
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Business Details

2300 W 7th St, Fort Worth, TX
76107, United States
(682) 224-5277
https://locations.theupsstore.com/tx/fort-worth/2300-w-7th-st
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7512 in Fort Worth offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2300 W 7th St, Fort Worth, TX
76107, United States

Hours

Reviews

4.5
174 reviews
5 stars
151
4 stars
1
3 stars
0
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Dairia, Caitlin, and Dominick.

Inconsistent Experiences

While some reviews highlighted excellent service, others reported poor interactions with specific employees, indicating inconsistency in customer service quality.

Return Process Issues

Several customers expressed frustration with the return process, citing lack of clarity on policies and difficulties in handling returns.

Pricing Concerns

Customers raised concerns about unexpected fees and pricing discrepancies, particularly regarding notary services and shipping costs.

Store Environment

The store was generally described as clean and welcoming, contributing to a positive shopping experience for many customers.
  • MM
    Michael
    Dec 16, 2025
    1.0
    The UPS Money Back Guarantee is inaccurate. If a package is not delivered on time, customers cannot file claims themselves and must rely on the UPS Store to submit a claim on their behalf. Claim updates are not provided unless the customer proactively contacts the UPS Store or calls customer service. If a claim is denied, there is no way to challenge the decision. The UPS Store may say they are helping, but there is no way for customers to verify that any action is actually being taken. Save yourself the time, money, and hassle, use the Post Office instead.
  • TP
    Thuy Phan
    Dec 15, 2025
    1.0
    Bought stamps on a Friday and went back the very next day to return due to getting more than needed. Was told by associates to come back Monday when management was in to see about return, as they did not have the authority to make the return transaction. Came back on a Monday just to be told it is not doable. Management never came to speak with me despite being asked to speak with them. Was never notified of stamps being non refundable. Receipt even states that only items with NR were non refundable, which this purchase did not have. Terrible service and ridiculous excuse for not being able to refundable: “we just can’t.” Do better, UPS management and staff at this location.
  • SM
    Sebastian Mellen
    Dec 9, 2025
    5.0
    Thomas is awesome and super helpful, he even stayed open late to help me finish my print job. Great location.
  • CC
    Christopher Calonje
    Oct 8, 2025
    5.0
    Staff at thus store was super nice...LJ was very friendly
  • RN
    Rhonda Nardini
    Oct 8, 2025
    5.0
    Blanca and team at UPS store 7512 went above and beyond to help us with an event for this weekend. I'm so glad I have a place to praise their teamwork and product! Well done!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7512 in Fort Worth offer?

The UPS Store #7512 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access services.