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Visit your local Post Office™ at 332 761st Tank Battalion Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
332 761st Tank Battalion Ave, Fort Hood, TX
76544, United States
Hours
Reviews
1.4
169 reviews
5 stars
10
4 stars
4
3 stars2
2 stars
6
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers feeling disrespected and ignored.
Staffing Issues
Customers frequently reported long wait times due to inadequate staffing, especially during peak hours.
Lost Mail
Several customers experienced issues with lost or stolen mail, leading to frustration and distrust in the service.
Operational Hours
The post office often failed to open on time, causing inconvenience for customers who rely on their services.
Inconsistent Experiences
While some customers had positive interactions with certain staff members, the overall sentiment leaned heavily towards negative experiences.
- EPErik PapocchiaNov 13, 20251.0I am reporting an issue involving two birthday cards that were mailed from Metroplex, Michigan to Fort Hood, Texas. The cards were sent by my wife’s grandmother for my wife’s 40th birthday on November 14th and my son’s 13th birthday on November 15th. Both cards were received today, but each envelope had already been opened before delivery. We know that money was enclosed in both cards, as my wife’s grandmother included a note saying “buy something nice.” Unfortunately, the money was missing when the cards arrived, indicating that it was stolen while in transit.
- CPCheyenne PattersonAug 28, 20251.0Very very rude workers. First time very being in a post office. Was told to go to the post office to get my keys for my mailbox. Got told I was at the wrong location I asked where I need to go cause I have packages already in the mailbox and was told. Why would you get mail sent to you when you don’t have the keys yet.
- NNNAug 16, 20255.0Google maps has a location issue. But its up the road from the TDS building
- ZBZack BirdJul 7, 20251.0Impossible to contact. I had a package that was sent to my old address by mistake. When I tried to call nobody answered, so I tried again and still no answer. Now I'm getting a busy signal, i.e. they just took the receiver off the phone so I can't call now.
- JWJ WJun 13, 20251.0This Post Office needs to be under investigation for numerous infractions as stated on previous reviews. Ridiculous that two packages and two letters that I sent to my service member were all "lost" once it was tracked to this post office. Never to be found. Used UPS and FEDEX and everything has made it with no issues. Lack of character and honor at this place as my service member was yelled at when trying to find the "lost" items because the USPS personnel said the packages never made it. Lol , so I guess the tracker is wrong, right? Highly NOT likely. As a Vet, it's pathetic that so many military personnel and civilians have to deal with sub par federal employees not giving zero ducks about them or their mail/packages. Do not use, unless you want your packages/letters "lost." Easy score, 0 out of 0 across the board.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in Fort Hood, TX?
The USPS location is at 332 761st Tank Battalion Ave, Fort Hood, TX 76544.
What are the operating hours of this USPS location?
Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 8:30 AM to 1:00 PM, and closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and most locations also provide passport photo services.
Is an appointment necessary for passport services at this location?
Yes, most passport services require scheduling an appointment via the online scheduler, though some limited walk-in hours may be available.
Does this Post Office take passport photos and what is the fee?
Yes, passport photos are available by appointment, and the current fee is $15.
How can I rent a PO Box at this USPS location?
You can search and reserve PO Boxes online, then complete your setup in person at the Post Office with two valid IDs.
Can I access PO Boxes outside regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location.
What nearby dining options are available around this USPS location?
Nearby restaurants include Jack in the Box, Taco John's, and Backbone NCO Lounge, offering convenient meal options before or after your visit.
What nearby recreational or entertainment venues can customers visit near the Post Office?
Customers can visit Reel Time Theater-Fort Hood or Palmer Theater for movie and entertainment options nearby.
Are there nearby services that complement your visit to the Post Office?
Yes, customers can access financial services at PenFed Credit Union or Pentagon Federal Credit Union, and fuel up at 37th Street Express gas station nearby.