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United States Postal Service

1.4
(173 reviews)

Business Details

332 761st Tank Battalion Ave, Fort Hood, TX
76544, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 332 761st Tank Battalion Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
332 761st Tank Battalion Ave, Fort Hood, TX
76544, United States

Hours

Reviews

1.4
173 reviews
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers feeling disrespected and ignored during their visits.

Wait Times

Customers frequently reported long wait times, often with only one employee available to assist a line of waiting customers.

Lost Mail Issues

Several customers experienced problems with lost or stolen mail, leading to frustration and distrust in the postal service.

Staffing Problems

Many reviews pointed out that the post office is often understaffed, particularly during peak hours, contributing to poor service.
  • CC
    Calebadiah
    Feb 18, 2026
    1.0
    Very rude waited 30 minutes and i was the first person in line and when the lady finally came to help not a “sorry for your wait” i got “what” like i wasn’t supposed to be there, very rude, they should close this place down from all the reviews i saw
  • RA
    Roberto Ayala
    Feb 3, 2026
    1.0
    Horrible Service and always an attitute, why work there if you aren't happy, hence they don't wear a name tag so we can't complaint about them. This USPS Employees look down on you like you are nothing, they are probably military retirees that can't let go of their time in the service.
  • EP
    Erik Papocchia
    Nov 13, 2025
    1.0
    I am reporting an issue involving two birthday cards that were mailed from Metroplex, Michigan to Fort Hood, Texas. The cards were sent by my wife’s grandmother for my wife’s 40th birthday on November 14th and my son’s 13th birthday on November 15th. Both cards were received today, but each envelope had already been opened before delivery. We know that money was enclosed in both cards, as my wife’s grandmother included a note saying “buy something nice.” Unfortunately, the money was missing when the cards arrived, indicating that it was stolen while in transit.
  • SG
    Seynabou Gueye
    Nov 14, 2023
    1.0
    The dark Skin Lady with her glasses in the post office is very very rude and disrespectful she does not know how to act or talk to people. I was reading the review before I went there to open a P.O. Box but everything is true about her. I don’t know what the Post office is waiting for to change her or you guys prefer to lose clients that’s fine.They need to put people who know how to talk with customers fr.
  • DM
    Dustin Moffitt
    Feb 18, 2020
    1.0
    Nearly always a single person working and a line extending out of the door. Slow service, inadequately staffed, packaging out of stock on the floor, and little concern on behalf of the staff for their inefficiency.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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