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Visit your local Post Office™ at 2300 Olympia Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted consistently rude and unhelpful staff, with specific complaints about individual employees' attitudes and lack of professionalism.
Efficiency
Customers frequently reported long wait times and inadequate staffing, leading to frustration and delays in service.
Mixed Experiences
While many customers had negative experiences, some praised specific employees for their helpfulness and kindness, indicating inconsistency in service quality.
Mail Issues
Several customers reported problems with mail delivery, including lost packages and incorrect mail being delivered.
MS
Matthew Sedillo
3 days ago
5.0
Micah’s the man. Other young lady’s today, i couldn’t catch their names but they where all hustlin!
Kudos gang.
CG
Catherine Gahn-Lawlor
Dec 22, 2025
1.0
Rudest post office I have ever experienced in all of my days … just wow
WD
Wayne D
Dec 17, 2025
1.0
The African American male flirts with women customers and talks extremely to long this is the fourth or fifth time i've come to this location, and he was there at the desk set an alarm for 40 minutes because he's constantly talking with every female that walks to up to his desk is truly annoying.
It's one thing of being professional and having good customer service is another when you just steadily flirting
PP
Penny
Dec 16, 2025
5.0
Yesterday I went to ship two packages and two letters. I was anxious about sending one of my parcels because it was a long, round, tube, and I had never shipped an oddly-shaped package before. There was a kind lady working there that came right over and made the process extremely simple and easy for me—without even asking, she figured out the package measurements and just told me what to type in. Not only that, she went right on to help the other people using the self-service machines. Her kindness and helpfulness honestly made my day. If she sees this, thank you sincerely, you have a beautiful soul 💛
LC
Laura Crick
Dec 10, 2025
5.0
I grew up in Flower Mound and moved away for college. This was always my post office and I was used to the way it was. It’s a big town! It’s been a busy post office for 30 years. Today I was in town for doctor visits and had a return to drop off. I was expecting it to take a solid 20+ minutes at least. The ladies at the counter were so kind to me and to the people in front of me and took their time to ensure everyone had all the information we needed. I was in and out in ten minutes during the lunch hour on a Wednesday. Truly could not ask for more from the post office. Y’all are great. :)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Flower Mound, TX?
The United States Postal Service is located at 2300 Olympia Dr, Flower Mound, TX 75028.
What services are available at the United States Postal Service on Olympia Dr?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
What are the operating hours for this USPS location during the week?
Monday to Friday, the USPS is open from 8:30 AM to 6:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a first-time passport at this Post Office?
Yes, thousands of Post Offices including this one accept first-time passport applications. You should complete and print your passport application form before applying.
Do I need an appointment to use passport services at this location?
Yes, most Post Offices offering passport services require you to schedule an appointment online. Limited walk-in hours are available at select locations.
Does this USPS location provide passport photo services?
Passport photo services are available, but you need to make an appointment via the online scheduler.
What is the cost for taking a passport photo here?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this USPS location?
Yes, you can search for available PO Boxes and reserve one online at the USPS website. You'll receive instructions to complete your setup in person.
Are there nearby services I can visit before or after my trip to the Post Office?
Yes, nearby services include Master Plan Tax Services for financial help, Haus of Reanna boutique for vintage shopping, and Flower Mound Family Health Center for medical needs.
How can the nearby US Post Office locations assist me while visiting the USPS on Olympia Dr?
Nearby US Post Office locations provide additional options for mailing and package services if this location is busy or closed, helping you find the most convenient service point.