The UPS Store

4.8
301 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7188 in Flower Mound offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Arbor Crossing.

Details

  • DeliveryNot available

Location

The UPS Store
5810 Long Prairie Rd, Flower Mound, TX
75028, United States

Hours

Reviews

4.8
301 reviews
5 stars
286
4 stars
3
3 stars
0
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Nook, received high praise for their exceptional customer service, being described as friendly, helpful, and going above and beyond for customers.

Efficiency

Customers frequently noted the quick and efficient service provided by the staff, making their shipping and return processes smooth and hassle-free.

Staff Recognition

Several employees, especially Nook, Aidan, and Abhay, were specifically mentioned for their outstanding service, contributing to a positive overall experience.

Store Environment

The store is described as welcoming and professional, with a friendly atmosphere that encourages repeat visits.

Mixed Experiences

While most reviews were positive, there were a few mentions of dissatisfaction regarding pricing policies and an isolated negative experience with the owner.
  • MG
    Michael Gonzalez
    5 days ago
    5.0
    I’ve been coming here for years. Today, I feel like Nook and Elise really rolled out the red carpet. They helped me take care of an urgent, last-minute birthday invitation for my son’s 9th birthday. The invitations came out great and despite going past closing time, they continued to go above and beyond. Super grateful for their help!
  • FA
    Feroz Ahmed
    Nov 11, 2025
    5.0
    I had an excellent experience at The UPS Store! The staff was friendly, efficient, and made the whole process smooth and easy. A special shout-out to Nook, who went above and beyond to help us — she was professional, patient, and genuinely cared about making sure everything was handled perfectly. Her positive attitude and attention to detail really stood out. Thank you, Nook, for taking such great care of us! It’s customer service like yours that makes me want to come back every time.
  • SS
    Sunny
    Nov 10, 2025
    1.0
    Terrible customer service and refused to help a customer.
  • TC
    Tim Caldwell
    Oct 23, 2025
    5.0
    Jussi and Nook was great
  • JJ
    Jill Johnson
    Oct 15, 2025
    5.0
    I always appreciate the staff and their help in returning my Amazon returns. They are so patient, very efficient and super kind. I love coming here and will drive out of my way to come here for the easy experience.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are The UPS Store #7188's regular opening hours?

The UPS Store #7188 is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.