The UPS Store

4.8
305 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7188 in Flower Mound offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Arbor Crossing.

Details

  • DeliveryNot available

Location

The UPS Store
5810 Long Prairie Rd, Flower Mound, TX
75028, United States

Hours

Reviews

4.8
305 reviews
5 stars
290
4 stars
3
3 stars
0
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, especially Nook, received numerous praises for their exceptional customer service, going above and beyond to assist customers.

Efficiency

Customers frequently noted the quick and efficient service provided at this location, making their experiences smooth and hassle-free.

Friendly Atmosphere

Many reviews highlighted the friendly and welcoming environment created by the staff, contributing to a positive customer experience.

Product Knowledge

The team demonstrated strong knowledge of products and services, helping customers find the best solutions for their needs.

Mixed Experiences

While most feedback was positive, there were a few isolated incidents of poor service that were mentioned.
  • KJ
    K Jordan
    Dec 13, 2025
    5.0
    I live in the middle of three UPS stores. This branch is by far my favorite. They know their products and consistently try to find the best solution for me. Nook is particularly helpful and always friendly. Whether I need shipping or a notary, she does a great job.
  • CS
    Crystal Susong
    Dec 10, 2025
    5.0
    NOOK, Khushi, Layla amazing amazing service! Always the best environment and products! Shipping prices can’t be beat! Truly of all the UPS stores I use, THIS is the best!!
  • DB
    Dana Battaglia
    Dec 5, 2025
    5.0
    Amazing print service job done by Awan this morning and saved my presentation to awesomeness
  • MG
    Michael Gonzalez
    Nov 20, 2025
    5.0
    I’ve been coming here for years. Today, I feel like Nook and Elise really rolled out the red carpet. They helped me take care of an urgent, last-minute birthday invitation for my son’s 9th birthday. The invitations came out great and despite going past closing time, they continued to go above and beyond. Super grateful for their help!
  • FA
    Feroz Ahmed
    Nov 11, 2025
    5.0
    I had an excellent experience at The UPS Store! The staff was friendly, efficient, and made the whole process smooth and easy. A special shout-out to Nook, who went above and beyond to help us — she was professional, patient, and genuinely cared about making sure everything was handled perfectly. Her positive attitude and attention to detail really stood out. Thank you, Nook, for taking such great care of us! It’s customer service like yours that makes me want to come back every time.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are The UPS Store #7188's regular opening hours?

The UPS Store #7188 is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.