Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 21 N Avenue C to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
129 reviews
5 stars
36
4 stars
6
3 stars1
2 stars
7
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Passport Services
Inconsistent service and lack of knowledge about passport application processes were frequently mentioned, causing frustration for customers.
Delivery Issues
Many customers reported problems with mail and package delivery, including misdeliveries and packages marked as delivered but not received.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for their attitude and lack of assistance.
Overall Experience
The overall sentiment was largely negative, with many customers expressing dissatisfaction and advising others to avoid the location.
- EMEmma MartínezOct 17, 20251.0Very disappointed with Passport application services. Staff does not know how the passport application process works. The person at the front desk was very unprofessional, 10/17/2025 2:20 pm
- RJRaymond Silva Jr.Oct 14, 20252.0Was there today 3:00 10/14/25 .To begin my package was put in the wrong bin so now I won't get my package till next day. I also saw the worst customer service the Hispanic behind the counte had the sorriest attitude with the lady she was supposed to be helping the usps rep the worst she treated the lady terribly. Hope this gets to the Postmaster (Troy).
- EDElizabeth DickensOct 1, 20255.0I got a new passport on Monday and these ladies were so friendly and helpful! Stop by, say hello, and thank these wonderful people for what they do everyday! 😊
- MLMilagro LeyvaSep 24, 20251.0Muy mala experiencia tuve hoy fui a la cita para solicitar el pasaporte de mi niña y no me pudieron ayudar estaba como muy apurada la señora que me atendió al final no pude solucionar mi situación y tuve que irme con las mismas dudas que llegue
- JFJane FrankJul 29, 20252.0We've had a real problem with them picking up our mail and a REAL problem with them delivering packages. Terrible service for our tax money!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What products and services are offered at the United States Postal Service at 21 N Avenue C?
The Post Office offers mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and passport photos by appointment. Please print your completed application beforehand.
Do I need an appointment for passport services at this post office?
Most passport services require an appointment scheduled online, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday from 8:00 AM to 4:30 PM, Saturday from 10:00 AM to 12:00 PM, closed on Sundays.
How can I rent a PO Box at this post office?
You can search for and reserve PO Boxes online, then complete the setup in person with two valid IDs and a submitted application.
Is 24/7 lobby access available for PO Box holders at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary, so please check with this local Post Office for exact times.
Where is the United States Postal Service located in Elgin, TX?
It is located at 21 N Avenue C, Elgin, TX 78621.
What nearby places can I visit around the USPS at 21 N Avenue C in Elgin?
Nearby you can find places like Lofi Coffee House & Studio to relax before or after your visit, the Elgin Farmers Market for fresh produce, and 28N which is an art gallery and yoga studio.
Are there insurance agencies near the Elgin Post Office for additional services?
Yes, nearby insurance agencies include TWFG Insurance Services, Nationwide Mutual Insurance Company, McCrary Insurance Agency, and Rosado Insurance Agency.
Can I visit any art galleries or cultural places near the USPS location?
Yes, The Clever Tiger and 28N are nearby art galleries where you can explore local art and culture.