Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 21 N Avenue C to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
136 reviews
5 stars
38
4 stars
6
3 stars1
2 stars
9
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and professionalism.
Passport Services
There were numerous complaints regarding the passport application process, including staff's lack of knowledge and poor handling of applications.
Delivery Issues
Frequent misdeliveries and lost packages were highlighted, with customers expressing frustration over the reliability of mail delivery.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and friendly service.
KH
Kimberly Higgs
3 days ago
5.0
We went to get our kids passports today and Jessica was so friendly and kind! She explained each step of the process and took great care of us! She made a lengthy process with 4 kids nice and easy!
EC
Erica Cabrera
Feb 19, 2026
1.0
I went by here today to get my passport and the front service lady was extremely rude. She even had attitude with a customer prior to me. I get it if you are having a bad day but this seemed intentional. She was being nice to other customers but when it came to customers with getting a passport she was irritated and frustrated.
FC
Francisco Cordero
Feb 12, 2026
1.0
Worst experience ever. Both ladies at the counter rude and not helpful at all. Made the passport application process extremely complicated.
JM
Jessica McCullough
Feb 2, 2026
2.0
There's a lady there who is so incredibly sarcastic and dismissive. Always has her hair in a messy bun when you go in.
I dread when it's her that has to help me.
SM
Soccer Mom
Dec 28, 2025
5.0
We just moved to the area and love everything here everyone is so friendly and who ever went out of the way for me yesterday thank you thank you!!!! They know who they are and how they helped us with our mail key!!! Thanks to you I got my medication shipped to me!!! God bless people like you thank you!!! 🙏
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What products and services are offered at the United States Postal Service at 21 N Avenue C?
The Post Office offers mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and passport photos by appointment. Please print your completed application beforehand.
Do I need an appointment for passport services at this post office?
Most passport services require an appointment scheduled online, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday from 8:00 AM to 4:30 PM, Saturday from 10:00 AM to 12:00 PM, closed on Sundays.
How can I rent a PO Box at this post office?
You can search for and reserve PO Boxes online, then complete the setup in person with two valid IDs and a submitted application.
Is 24/7 lobby access available for PO Box holders at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary, so please check with this local Post Office for exact times.
Where is the United States Postal Service located in Elgin, TX?
It is located at 21 N Avenue C, Elgin, TX 78621.
What nearby places can I visit around the USPS at 21 N Avenue C in Elgin?
Nearby you can find places like Lofi Coffee House & Studio to relax before or after your visit, the Elgin Farmers Market for fresh produce, and 28N which is an art gallery and yoga studio.
Are there insurance agencies near the Elgin Post Office for additional services?
Yes, nearby insurance agencies include TWFG Insurance Services, Nationwide Mutual Insurance Company, McCrary Insurance Agency, and Rosado Insurance Agency.
Can I visit any art galleries or cultural places near the USPS location?
Yes, The Clever Tiger and 28N are nearby art galleries where you can explore local art and culture.
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