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Brand Certified

United States Postal Service

1.5
(1022 reviews)

Business Details

2100 George Dieter Dr, El Paso, TX
79936, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2100 George Dieter Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2100 George Dieter Dr, El Paso, TX
79936, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:30 AM - 1:00 PM
SundayClosed

Reviews

1.5
1,022 reviews
5 stars
94
4 stars
26
3 stars
13
2 stars
38
1 star
851
  • MI
    miguel in
    Feb 27, 2026
    1.0
    Poor customer service the way they make you feel there is like if they don't care If you fix your problem they just want you out.No questions asked and if you ask questions, they make, you feel like if you're a stupid person for asking. Personal like that should be upfront.
  • XC
    xiebq ca
    Feb 10, 2026
    1.0
    Very disappointed. The website clearly states that walk-in service starts at 8:30 AM. I arrived based on that information, only to be told that walk-ins are actually at 8:00 AM and that you must arrive before 8 to be helped. This is misleading and a waste of customers’ time. The posted hours need to be accurate.
  • RM
    Ruben Moreno
    Feb 5, 2026
    3.0
    Muy poco personal para atender entrega de llaves de los mail boxes, larga linea y una sola persona atendiendo
  • MM
    Monica
    Feb 4, 2026
    1.0
    Excruciatingly long line/wait time just to pick up a key for our new home.
  • KB
    K B
    Feb 3, 2026
    1.0
    The driver that delivers to the horizon area refuses to deliver packages and letter and so we have to come pick them up at this location, which is 25 minutes away. My neighbor has cancer and he's not getting part of his medication on time, so I have to come pick it up or else it won't get redelivered. Which is about 1 hour wait everyday. Despite letting her know this, the woman at the pick up counter said "well if you want your mail, you're going to have to come pick it up." And quickly left to the back.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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