Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1733 Pleasonton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and inattentive.
Staffing Issues
Many customers reported long wait times due to being consistently understaffed, often with only one employee working during peak hours.
Mail Handling Problems
Frequent complaints about missing packages, misdelivered mail, and issues with mailbox key access were noted.
Operational Hours
Customers expressed dissatisfaction with limited operating hours, making it difficult for those with full-time jobs to access services.
SF
shantavia foster
5 days ago
1.0
My package was delivered here and they keep saying it was not delivered to this location.
EL
Eliza Joy Lindsay
Dec 30, 2025
5.0
First time here - had to activate a PO box. In and out in 15 minutes with keys in hand. Employee up front was very nice and helpful.
DW
Deja Walker
Dec 18, 2025
1.0
The saddest place I’ve ever been there’s no point of even having this on base
TD
Trupti Davis
Dec 17, 2025
5.0
I'm not sure why they have such a low review. Apart from the obvious lack of staff, the customer service is great! They move quickly and they are always welcoming, friendly, and professional.
CI
Costumer id
Dec 17, 2025
1.0
Worst customer service. No manners, bad attitude.
Even tho I am nice, I say thank you etc they don’t even reply
They are always full rarely they have two agents working with costumers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 1733 Pleasonton Rd?
This USPS location offers mail and package shipping, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this post office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require an appointment via the online scheduler, although limited walk-in hours may be available.
What are the opening hours of the USPS at 1733 Pleasonton Rd?
The post office is open Monday, Wednesday, and Friday from 8:30 AM to 5:00 PM; Tuesday and Thursday from 8:30 AM to 6:00 PM; Saturday from 10:00 AM to 2:00 PM; closed Sundays.
How can I reserve a PO Box at this USPS location?
You can search for and reserve PO Boxes online at the USPS website; you'll complete your setup in person at this post office.
Is there after-hours access to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but you should check with this post office to confirm their specific lobby hours.
What nearby attractions can I visit before or after my trip to the USPS at 1733 Pleasonton Rd?
You might enjoy visiting Fort Bliss and Old Ironsides Museums, or relax at Jumbo Park Family playground, both close by.
Are there dining options near the USPS on Pleasonton Rd?
Yes, nearby are several restaurants including Smashburger, Raising Cane's, Taco Bell, Dairy Queen, and Happy's Irish Pub.
How can customers use nearby transit or landmarks to find the USPS location?
Nearby well-known places such as Fort Bliss and Old Ironsides Museums or the US Post Office can help customers orient themselves to find the USPS at 1733 Pleasonton Rd.
Is there a mobile app available for USPS services?
Yes, USPS has mobile apps available for iOS and Android to help with scheduling and managing postal services.