Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1733 Pleasonton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
157 reviews
5 stars
17
4 stars
4
3 stars
3
2 stars
7
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unprofessional and rude behavior from staff, particularly mentioning specific employees who were dismissive and unhelpful.
Wait Times
Customers consistently reported long wait times due to understaffing, with many experiences of only one employee working during peak hours.
Mail Issues
Frequent complaints about missing or misdelivered mail and packages, with customers expressing frustration over the lack of accountability and communication regarding their deliveries.
Operating Hours
Customers criticized the limited operating hours, particularly for military personnel who find it difficult to access services during their working hours.
Staffing Problems
A common theme was the need for more staff to handle the volume of customers, as many reviews noted that the post office was often understaffed.
- LCLarry ColsonNov 1, 20251.0Would give 0 stars. Had a package literally disappear, was delivered to a random PO Box, assigned to this office. And they couldn’t locate with tracking, the station chief gave me his number, and then acted like it was an inconvenience to answer, when he did answer. That was about 3 weeks ago. Still haven’t found my package.
- BGBlanca GarciaOct 22, 20251.0I am writing to express my severe disappointment and concern regarding the unprofessional conduct of two staff members on duty when I visited the facility on October 21st. 9:15 AM The first employee, identified as Miss Cecily, displayed an extremely unpleasant and rude attitude throughout my interaction. Customer-facing staff are expected to maintain professionalism, and her demeanor was disrespectful and unwelcoming. The second, younger female employee working alongside Miss Cecily, was continuously on her personal cell phone. This continued even while she was actively assisting customers, demonstrating a complete lack of focus and respect for the patrons' time and needs. She never once put the device down. This level of unprofessionalism and rudeness is unacceptable for any organization, and particularly egregious for a facility that serves military service members and their families. The staff's behavior on this date was a discredit to the service and standards expected of this location. I urge management to address this behavior immediately to ensure that all customers receive the professional courtesy and service they deserve.
- EEEloise elizabethOct 16, 20251.0Need better hours. How are we supposed to ship anything between pt and work if you open at 830. Also if you come during lunch it may take your entire lunch and make you late. Go elsewhere if possible
- AGAmber GaudettAug 3, 20251.0Just moved here since my hubby got stationed out here. We never had issues with a post office till moving here. It took us a month to get mail keys after being told we’d have keys no later than 2 weeks. We honestly wouldn’t even have our keys if we didn’t file in a complaint. They don’t even communicate with their drivers properly so now I have mis- put mail, says it was delivered in mailbox and it’s not. I see how this post office is the lowest rating one in our area.
- YYyam yamAug 3, 20251.0horrible customer service and rude worker!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 1733 Pleasonton Rd?
This USPS location offers mail and package shipping, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this post office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require an appointment via the online scheduler, although limited walk-in hours may be available.
What are the opening hours of the USPS at 1733 Pleasonton Rd?
The post office is open Monday, Wednesday, and Friday from 8:30 AM to 5:00 PM; Tuesday and Thursday from 8:30 AM to 6:00 PM; Saturday from 10:00 AM to 2:00 PM; closed Sundays.
How can I reserve a PO Box at this USPS location?
You can search for and reserve PO Boxes online at the USPS website; you'll complete your setup in person at this post office.
Is there after-hours access to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but you should check with this post office to confirm their specific lobby hours.
What nearby attractions can I visit before or after my trip to the USPS at 1733 Pleasonton Rd?
You might enjoy visiting Fort Bliss and Old Ironsides Museums, or relax at Jumbo Park Family playground, both close by.
Are there dining options near the USPS on Pleasonton Rd?
Yes, nearby are several restaurants including Smashburger, Raising Cane's, Taco Bell, Dairy Queen, and Happy's Irish Pub.
How can customers use nearby transit or landmarks to find the USPS location?
Nearby well-known places such as Fort Bliss and Old Ironsides Museums or the US Post Office can help customers orient themselves to find the USPS at 1733 Pleasonton Rd.
Is there a mobile app available for USPS services?
Yes, USPS has mobile apps available for iOS and Android to help with scheduling and managing postal services.