Brand Certified
United States Postal Service
1.7(164 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1733 Pleasonton Rd, El Paso, TX
79906, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1733 Pleasonton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
164 reviews
5 stars
21
4 stars
4
3 stars
3
2 stars
7
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with specific mentions of employees being dismissive and unhelpful.
Staffing Issues
Consistent complaints about being understaffed, leading to long wait times and inadequate service during peak hours.
Mail Handling
Numerous reviews highlighted issues with lost or misdelivered packages, as well as problems with mail being placed in incorrect mailboxes.
Operational Hours
Customers expressed dissatisfaction with limited operational hours, making it difficult for those with full-time jobs to access services.
- SFshantavia fosterJan 8, 20261.0My package was delivered here and they keep saying it was not delivered to this location.
- ELEliza Joy LindsayDec 30, 20255.0First time here - had to activate a PO box. In and out in 15 minutes with keys in hand. Employee up front was very nice and helpful.
- DWDeja WalkerDec 18, 20251.0The saddest place I’ve ever been there’s no point of even having this on base
- TDTrupti DavisDec 17, 20255.0I'm not sure why they have such a low review. Apart from the obvious lack of staff, the customer service is great! They move quickly and they are always welcoming, friendly, and professional.
- CICostumer idDec 17, 20251.0Worst customer service. No manners, bad attitude. Even tho I am nice, I say thank you etc they don’t even reply They are always full rarely they have two agents working with costumers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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