Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8401 Boeing Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with some customers expressing distrust in the reliability of the service.
Passport Services
Many customers experienced significant delays and poor organization regarding passport appointments, leading to frustration.
Long Wait Times
Customers frequently reported long wait times both in-store and on the phone, contributing to a negative experience.
Staff Attitude
While some staff members received commendations for their helpfulness, others were criticized for their lack of professionalism and poor customer interaction.
JH
Jake H
Dec 27, 2025
1.0
I am writing this to warn other residents about the severe lack of service and professional conduct at this location. I have been waiting over a month to receive a mailbox key. When I politely asked for an update on the status, I was met with extreme hostility from a manager named Kudi.
Instead of providing a timeline or an explanation, Kudi was verbally abusive, used profanity toward me, and physically invaded my personal space in a threatening manner. This behavior was so escalated that another manager, Omar, had to step in to de-escalate the situation.
It is deeply concerning that a customer cannot inquire about basic mail services without being subjected to harassment and intimidation by management. I have filed a formal report with the USPS Office of Inspector General (OIG) and have video footage of the encounter. Avoid this location if you expect professional service or timely access to your mail.
JE
Julianne Elizabeth
Dec 18, 2025
5.0
Every time I've come here the staff have been really nice/friendly and quickly assist you. I haven't experienced any long wait times in line compared to other usps locations.
MG
Mary Lou Gonzales
Dec 18, 2025
4.0
James is the best clerk there, always so helpful and always with a smile. They all do their jobs.
MM
Mike Munoz
Dec 4, 2025
1.0
Don’t be in a hurry.
RM
Richard Marquez
Nov 12, 2025
1.0
This postal location is suppose to deliver packages and mail responsibly, but instead they steal your mail. I had a package that should have been delivered to me and I was home at the time and date they stated they delivered the package but it was never delivered. I use the postal app to get ema information and tracking information and it clearly shows that they delivered it my address. This was not the case meaning the mail carrier either stole my package or was too incompetent to do their job accurately. In either case this is a federal crime which deserves some form of justice to be taken. Until that time the US postal service cannot be considered a reliable source of mail or package delivery system. Look elsewhere for a reliable carrier unless you want your mail stolen.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What types of services can I find at the United States Postal Service located at 8401 Boeing Dr?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, and buy gift cards, among other services.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Please complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment using the online scheduler for passport services, though limited walk-in hours are offered at select locations.
Does the USPS at 8401 Boeing Dr take passport photos?
Yes, they offer passport photo services but you should make an appointment using the online scheduler for first-time passport and photo services.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Search for available PO Boxes and reserve one online at the USPS website.
Are PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours can vary by location. Check with your local Post Office for specific lobby access hours.
Is the United States Postal Service near any other post offices or related services?
Yes, nearby are the United States Post Office Airport Branch and several other USPS locations, which may offer additional or specialized services.
Are there food options close to this USPS location for customers waiting or visiting nearby?
Yes, there is a Subway sandwich shop nearby, which can be convenient for meals before or after your visit to the Post Office.
What other professional or automotive services are nearby the USPS at 8401 Boeing Dr?
Nearby you can find automotive repair shops like EPT Hotwheels Auto Repair Shop and services like motorcycle repair at Nali and Twisted Spoke, as well as professional services such as METI, useful for various customer needs.