Brand Certified
United States Postal Service
2.6(240 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8401 Boeing Dr, El Paso, TX
79910, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8401 Boeing Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
240 reviews
5 stars
80
4 stars
11
3 stars
7
2 stars
11
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their helpfulness and friendliness, others were reported to be rude and unprofessional, leading to mixed experiences.
Delivery Issues
Numerous complaints were made regarding lost or misdelivered packages, with customers expressing frustration over the reliability of the delivery service.
Passport Services
Many customers reported dissatisfaction with the passport application process, citing long wait times and unavailability of staff despite having appointments.
Accessibility
The location was noted for its convenience, but there were complaints about the lack of automatic doors and accessibility features for disabled customers.
- LGLaura GuerreroFeb 21, 20265.0If you go from Juárez, is the best option, this brand near the Airport. On Saturdays, they close at 4 pm.
- MAManuel ArmendarizFeb 16, 20265.0Amanda at the USPS on 8401 Boeing Road is outstanding. She went above and beyond to help me create a special package so I could ship my item correctly. Patient, professional, and genuinely helpful. It’s because of people like her that everyday tasks feel smooth and stress-free. Thank you, Amanda!
- JCJosie CobayashiJan 31, 20265.0Love this USPS Distribution Center 🎉
- JHJake HDec 27, 20251.0I am writing this to warn other residents about the severe lack of service and professional conduct at this location. I have been waiting over a month to receive a mailbox key. When I politely asked for an update on the status, I was met with extreme hostility from a manager named Kudi. Instead of providing a timeline or an explanation, Kudi was verbally abusive, used profanity toward me, and physically invaded my personal space in a threatening manner. This behavior was so escalated that another manager, Omar, had to step in to de-escalate the situation. It is deeply concerning that a customer cannot inquire about basic mail services without being subjected to harassment and intimidation by management. I have filed a formal report with the USPS Office of Inspector General (OIG) and have video footage of the encounter. Avoid this location if you expect professional service or timely access to your mail.
- JEJulianne ElizabethDec 18, 20255.0Every time I've come here the staff have been really nice/friendly and quickly assist you. I haven't experienced any long wait times in line compared to other usps locations.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What types of services can I find at the United States Postal Service located at 8401 Boeing Dr?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, and buy gift cards, among other services.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Please complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment using the online scheduler for passport services, though limited walk-in hours are offered at select locations.
Does the USPS at 8401 Boeing Dr take passport photos?
Yes, they offer passport photo services but you should make an appointment using the online scheduler for first-time passport and photo services.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Search for available PO Boxes and reserve one online at the USPS website.
Are PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours can vary by location. Check with your local Post Office for specific lobby access hours.
Is the United States Postal Service near any other post offices or related services?
Yes, nearby are the United States Post Office Airport Branch and several other USPS locations, which may offer additional or specialized services.
Are there food options close to this USPS location for customers waiting or visiting nearby?
Yes, there is a Subway sandwich shop nearby, which can be convenient for meals before or after your visit to the Post Office.
What other professional or automotive services are nearby the USPS at 8401 Boeing Dr?
Nearby you can find automotive repair shops like EPT Hotwheels Auto Repair Shop and services like motorcycle repair at Nali and Twisted Spoke, as well as professional services such as METI, useful for various customer needs.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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