United States Postal Service

3.0
41 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3011 E Yandell Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3011 E Yandell Dr, El Paso, TX
79903, United States

Hours

Reviews

3.0
41 reviews
5 stars
16
4 stars
3
3 stars
2
2 stars
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1 star
17
  • ET
    Emily Tinoco
    Oct 9, 2025
    5.0
    I sell a lot on mercari and eBay and I this is my favorite place to ship from! Fast, efficient and reliable. I still come with the same lady named Cheryl and she’s always fast and honest
  • RH
    REGINE HENERILAO
    Feb 28, 2025
    1.0
    Customer service is so poor. I came to get my address change and the women whom I talked to was very rude. So I ask some help to get my address change and she ask for my ID. I gave her my Lawful Permanent Resident ID and after she checked it she told me that they don’t accept such ID’s and they only accept driver’s License and national ID. I was not able to give her my driver’s license cause I am still on the process of getting it mailed to me by the DPS. So I ask her what should I do? I even gave her my temporary drivers license and looked at me and said she won’t accept it! She ask for the zip code of the change of address and I told her, and she ask me again what is the zip code??? Like a tone that I don’t know what I am saying cause she taught the change of address is still in El Paso but its not. I was not done asking her some questions but she already ignored me and talk to another costumer. Clearly she does not know to do her job! Has very limited knowledge of costumer service!!! So I went to another USPS post office and even without a driver’s license I was able to have my address changed, I just presented my Lawful permanent resident and additional documents for a proof of residency. TERRIBLE TERRIBLE EXPERIENCE!
  • JL
    J Luna
    Sep 25, 2023
    5.0
    I’ve been going to this post office for years and it’s always been a great experience. Staff has always been helpful and friendly. It’s a small place so there are sometimes lines but they work as fast as possible to help everyone.
  • MM
    Marcos Martinez
    Jul 17, 2022
    4.0
    Always had friendly service.
  • SG
    Santiago Garcia
    Feb 4, 2022
    5.0
    All my experiences there have been normal and positive.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.