Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7383 Remcon Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
474 reviews
5 stars
67
4 stars
11
3 stars
8
2 stars
25
1 star
363
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members, like Mikey and David, received praise for their helpfulness, many reviews highlighted issues with rudeness, lack of professionalism, and poor customer service from other employees.
Wait Times
Customers consistently reported extremely long wait times, often exceeding 30 minutes to an hour, due to understaffing and inefficient service.
Mail Handling Issues
Numerous complaints were made about lost, misdelivered, or incorrectly handled mail and packages, leading to significant frustration among customers.
Facility Conditions
The post office was described as dirty and poorly maintained, contributing to an overall negative customer experience.
Management and Staffing
Many reviews pointed to a lack of adequate staffing and poor management practices, with calls for better leadership and more employees to handle customer demand.
- LCLionel CNov 12, 20255.0This USP location is always helpful with all my deliveries. Staff is super helpful,Mikey help me save and showed me how to select the best and cheapest way to ship a item. Thanks Mikey 👍🏾 appreciate you.
- VRValeria RamosSep 15, 20255.0Staff is super friendly and helpful. They work fast and there’s never a long wait time. Every single person here is the best!! I come here for all my shipping and mailing
- MDMonica DandradeSep 9, 20251.0When bills are not delivered to the right apartment, the person is charged late fees and other charges i wish they would put the mails and packages in its right place, you have a job thank God ,do it to the bestow your ability
- JAJhon AgeeAug 29, 20251.0Absolutly the worst post office in El Paso THEY NEVER HAVE ANY BOXES OUTSIDE FOR PEOPLE WHO WOULD LIKE TO CARRY A BOX OUT AFTER BUISSNESS HOURS TO MAIL UR THINGS
- GGGabriela De la GarzaAug 27, 20252.0Hay una larga fila hoy miércoles 27 de agosto de 2025, son más de las 9:00 am y aún no abren las puertas. Se escucha movimiento dentro. Nadie sale a decirnos si hay servicio o no.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 7383 Remcon Cir offer?
They offer mailing and package shipping services, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require scheduling an appointment through the online scheduler, although some limited walk-in hours may be available.
What are the operating hours of this USPS location?
They are open Monday through Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 12:00 PM. The post office is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve and manage a PO Box online through the USPS website and then complete your setup in person at this location with valid ID.
Is the lobby accessible to PO Box holders outside of regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but exact hours may vary, so check with this Post Office for specifics.
What nearby businesses can I visit after mailing packages at the Post Office?
Nearby you can find the Golden Corral Buffet & Grill for dining, Lloyd Hamilton Construction Co. for building supplies, and Envy Aesthetic Center for beauty and skincare services.
Are there any healthcare facilities close to this USPS location?
Yes, Hill Country Memorial Hospital - Emergency Care is nearby for any urgent medical needs while you are in the area.
Which nearby services can help with automotive needs after visiting the Post Office?
You can visit Midas or Tire Connection Tire Pros, both located nearby, for automotive repair and tire services.
Where can I find financial or tax-related help near the Post Office?
Expert Tax Solutions offers accounting and trust services nearby, and OneMain Financial provides financial services like installment loans and investing advice.