United States Postal Service

3.3
72 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5981 N Mesa St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5981 N Mesa St, El Paso, TX
79902, United States

Hours

Reviews

3.3
72 reviews
5 stars
38
4 stars
4
3 stars
2
2 stars
0
1 star
28
  • LW
    Letty Ward
    Nov 27, 2025
    5.0
    Fast service, Sandy and team very friendly
  • AA
    Ashkan Arabi
    Nov 19, 2025
    5.0
    I've sent 10+ ebay packages here and their service is always super quick!
  • AA
    Alyson Abril
    Nov 15, 2025
    1.0
    I’m getting notifications as packages are delivered and when I check my box or building entrance there is nothing. No one is picking up the phone and the usps national line is impossible to get a person.
  • SP
    SaRaH Padilla
    Oct 25, 2025
    1.0
    Horrible service, they lost months worth of mail. Lost my mail keys twice. Went to the office and they said they would open a investigation about the missing mail and call me back a day or so later and never got a call. They've lost my bank card, doordash card and texas drivers license. No organization in the office whatsoever. Get new people or at least more organization people.
  • JG
    Joseph Gioioso
    Oct 22, 2025
    5.0
    Excellent Customer Service & Post Office Experience! I had an amazing experience at this post office! The staff were friendly, patient, and went above and beyond to help me with my package and mailing needs. They explained everything clearly, helped me choose the best shipping option, and made sure my items were packed safely. The line moved quickly, and the whole process was smooth and stress-free. It’s refreshing to see people who genuinely care about their customers and take pride in their work. I left feeling appreciated and confident that my mail was in good hands. Definitely one of the best post office visits I’ve had—thank you for the great service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.