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Visit your local Post Office™ at 5249 Sanders Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unhelpful.
Delivery Issues
Numerous complaints about misdelivered packages and poor handling of mail, leading to lost or damaged items.
Communication Problems
Customers express frustration over the inability to reach the post office by phone and the reliance on automated systems.
Facility Condition
The post office is described as outdated, with some customers noting cleanliness but others pointing out inefficiencies.
Staff Attitude
There are reports of inconsistency in staff behavior, with some employees being courteous while others display a lack of professionalism.
LL
Lhyn
6 days ago
2.0
We have this issue since we move here. The delivery persons, always put the big items inside the mailbox so ending it's hard to take out. Come on man, it's wide inside but the door of the mailbox is not. Last night we have to forced take it out the medicine wider than the door. Husband was so mad that this issue keeps on going. Think pls. Just put in the parcel if your not sure if we can take it out. Geez!
GM
gloria mendez
Oct 10, 2025
5.0
The employees are always so helpful, friendly, courteous.
YS
Y S
Aug 30, 2025
5.0
The workers were very helpful and kind !
SC
Sue Childs
Aug 5, 2025
1.0
It sure was difficult to talk with a person in the Samders office. After waiting to finally be connected supposedly to the local office the call was never put through, it kept cutting off after several attempts. The last time I tried a recording came on to say the number wasn't in service. It was quite frustrating !
NR
Natalia Rodarte
Jun 30, 2025
1.0
Horrible service. Paul was very rude, did not help with what we needed, not to be that person but he made a racial comment on how we did not understand properly the process of getting a passport.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 5249 Sanders Ave?
The post office offers mail and package shipping, money orders, PO boxes, passports, gift cards, and related services.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this post office?
Most passport services require an appointment through the online scheduler, though some limited walk-in hours may be available.
What are the operating hours of the USPS at 5249 Sanders Ave?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this post office?
You can search for and reserve PO Boxes online securely, then complete setup in person at the location.
Is the USPS at 5249 Sanders Ave open on Sundays?
No, this USPS location is closed on Sundays.
Are there nearby places where I can grab a quick meal before or after visiting the Post Office?
Yes, nearby options include Panda Express for Chinese fast food, Popeyes Louisiana Kitchen for chicken, and Wendy's for burgers.
Where can I find shopping opportunities close to the post office?
Nearby shopping includes Ross Dress for Less, Burlington, dd's DISCOUNTS, and Five Below for clothing, shoes, and discount items.
Are there any nearby services to help with furniture or rentals near the USPS location?
Yes, Casa TV Appliance Rental and Casa Rentals offer furniture and holiday rental services nearby.
How can the nearby Sergeant Major Academy Fort Bliss be relevant to USPS customers?
Military personnel and visitors at Sergeant Major Academy Fort Bliss might use the nearby USPS services for mailing, shipping, or passport needs.