Brand Certified
United States Postal Service
2.2(248 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5249 Sanders Ave, El Paso, TX
79924, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5249 Sanders Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
248 reviews
5 stars
63
4 stars
10
3 stars
8
2 stars
10
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rudeness and lack of assistance.
Delivery Issues
Numerous complaints about misdelivered packages and mail not being forwarded correctly, leading to frustration among customers.
Accessibility
Customers noted easy access to the location, but there were complaints about long wait times and inefficient service during busy hours.
Facilities
The facilities were described as outdated, with some customers expressing dissatisfaction with the condition of the mailbox and overall environment.
- JRJoe Ramirez3 days ago5.0Very easy access.
- MMMichael MendozaFeb 26, 20263.0Not very friendly, and they don't do passports here
- KDKimmy DuranFeb 23, 20265.0I don’t understand the negative reviews; they’ve been great every single time I’ve been here and my packages have always been delivered!
- JBJoe BattistiFeb 19, 20265.0Went in to ship a box and mail in voter registration. Ms. Mary was wonderful, and I was in and out in minutes.
- CTCharlie TechnologyFeb 7, 20261.0I overpaid for my customers to have secure packaging just for them to tell me I can’t treat my customers right by paying for more secure packaging because my customers paid for regular shipping. Illogical practices to hurt customers AND THEY WERE RUDE AND PROVIDED NO SOLUTIONS! This is the real kicker. How about help me solve the problem and let’s move forward with what needs to be done? Staff should retrain!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 5249 Sanders Ave?
The post office offers mail and package shipping, money orders, PO boxes, passports, gift cards, and related services.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this post office?
Most passport services require an appointment through the online scheduler, though some limited walk-in hours may be available.
What are the operating hours of the USPS at 5249 Sanders Ave?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this post office?
You can search for and reserve PO Boxes online securely, then complete setup in person at the location.
Is the USPS at 5249 Sanders Ave open on Sundays?
No, this USPS location is closed on Sundays.
Are there nearby places where I can grab a quick meal before or after visiting the Post Office?
Yes, nearby options include Panda Express for Chinese fast food, Popeyes Louisiana Kitchen for chicken, and Wendy's for burgers.
Where can I find shopping opportunities close to the post office?
Nearby shopping includes Ross Dress for Less, Burlington, dd's DISCOUNTS, and Five Below for clothing, shoes, and discount items.
Are there any nearby services to help with furniture or rentals near the USPS location?
Yes, Casa TV Appliance Rental and Casa Rentals offer furniture and holiday rental services nearby.
How can the nearby Sergeant Major Academy Fort Bliss be relevant to USPS customers?
Military personnel and visitors at Sergeant Major Academy Fort Bliss might use the nearby USPS services for mailing, shipping, or passport needs.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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