Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0497 in El Paso offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
3.0
277 reviews
5 stars
123
4 stars
15
3 stars
8
2 stars
12
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few highlighted positive experiences with specific employees like Andy and Natalie.
Store Hours
Numerous reviews mention that the store frequently opens late or is closed during advertised hours, leading to frustration among customers.
Handling of Packages
Several customers expressed concerns about the careless handling of packages, resulting in lost or damaged items, which has eroded trust in the store's reliability.
Professionalism
Many reviews noted a lack of professionalism among staff, with complaints about rude behavior, lack of acknowledgment, and unhelpful attitudes.
Mixed Experiences
While some customers reported excellent service and efficiency, the overall sentiment leans towards dissatisfaction, particularly regarding staff interactions and service reliability.
- AAAlejandro AngleroNov 15, 20251.0Horrible service Andy was extremely rude as I came in to turn in some packages. I literally just asked him where to put my boxes and he just said wait I am busy. Because he was frustrated as many packages were falling over as he scanned them. Please note we were alone and I just asked where could I put down my heavy packages. Bro I know you hate your job but man.
- MGMaria GallardoOct 16, 20251.0Dropped off package at 8.30am for next day delivery tracked package same day and still was at the UPS store. Called and no answer to see why it still shows at the UPS store.
- ACArthur ContrerasOct 13, 20254.0I had no wait time. They are very helpful I have no complaints kudos to the UPS store. Thank you for your help.
- LHLorey HOct 11, 20251.0The customer service is horrible. Ive never had such bad service from someone.
- IOIsaiah OliverOct 9, 20252.0The customer service here is always good but this place is never open on time. 30 min of waiting of waiting in the parking lot and not a single worker in sight.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0497 in El Paso offer?
The UPS Store #0497 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.
What are the regular business hours for The UPS Store #0497?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #0497 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM.
Where is The UPS Store #0497 located?
It is located at 10830 Martin Luther King Jr Blvd, Ste 104, El Paso, TX 79934, USA.
What payment methods are accepted at The UPS Store #0497?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #0497 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
What special offers does The UPS Store #0497 have?
They offer special deals and coupons which can be found on their website at the UPS Store special offers page.
What nearby businesses could complement a visit to The UPS Store #0497?
Nearby shredding services like Shred Nations can help with secure document disposal, and The UPS Store locations offer additional shipping and printing options.
Are there any nearby libraries near The UPS Store where customers can browse books?
Yes, the Little Free Library on Lemonade Street is nearby, providing a convenient spot for customers to explore books before or after visiting the store.
What nearby automotive services are close to The UPS Store #0497?
Psycho Seats, a motorcycle and car dealer, and Ameri-tech Appliance Repair services are nearby, useful if customers need vehicle or appliance assistance while in the area.