Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7289 in El Paso offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Charchoaler.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
57 reviews
5 stars
37
4 stars
1
3 stars0
2 stars
3
1 star
16
- LDLizy Draime5 days ago5.0Great store! Professional and friendly! Never had a problem with shipping here and I am a frequent customer.
- DRDiego Reyes5 days ago5.0Came to do multiple Amazon returns, the crew here is fast and kind!
- IRIsabel Rirez5 days ago5.0One of the best UPS stores I have been to. I have come to this store before for amazon returns but this time i came by to ship with them for the first time. I shipped presents to family in California and the gentleman helping me, Mario, was very helpful and friendly. He greeted me promptly when i first walked in and answered all the questions i had since it was my first time. Needless to say, they are always professional and friendly when i come in. Will definitely be coming back again!
- RTReyes TangumaNov 1, 20251.0DO NOT GO HERE – They Ruined My Medication, Lied About It, and Refused to Take Responsibility This UPS Store is a disaster. On Thursday, I paid for next-day delivery of a refrigerated medication—and I made it absolutely clear it was urgent, medical, and needed to stay cold. They took my money, promised Friday delivery, and completely failed me. The package didn’t arrive until Monday the 27th. They didn’t label it as medical. They didn’t mark it as refrigerated. And because of that, the medication was ruined. When I followed up, they told me they’re not responsible and that I should “contact UPS.” But they’re the ones who accepted the shipment, took my payment, and made the promise. And worst of all? They lied. Both employees claimed I never mentioned it was refrigerated or medical—when I absolutely did. That’s not just disrespectful, that’s dishonest. They failed to deliver, failed to protect my health, and failed to own up to it. And the attitude? Unbelievable. No apology, no accountability, just deflection and disrespect. If you care about your health, your time, or being treated like a human being—do not go here. Tell your people not to go here. They don’t care, and they won’t make it right when they mess up.
- PCPatricia ContrerasOct 13, 20251.0I dropped off my internet package here and they never received it. I called and they were not helpful and assured me they sent it back. I was charged for never returning my equipment and I never got answers.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store at 5850 N Mesa St?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Does The UPS Store offer packing and shipping services?
Yes, The UPS Store offers expert packing and shipping services along with mailing supplies and moving boxes.
Can I use The UPS Store for printing and document finishing needs?
Yes, The UPS Store provides professional printing services, document finishing, and sign printing services.
Is there mailbox rental service available at The UPS Store?
Yes, mailbox services including mailbox rentals for your mail and packages are available at The UPS Store.
What additional business services does The UPS Store provide?
The UPS Store offers notary services, document shredding, faxing, computer access, and passport/photo ID services.
Are you open on Sundays and what are the hours?
Yes, The UPS Store is open on Sundays from 10:00 AM to 4:00 PM. Holiday hours may vary, so please check the website for updates.
What payment methods are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is there a special promotion or discount available at The UPS Store?
Yes, customers can save big with special offers and coupons available on The UPS Store's website.
What nearby restaurants could I visit before or after my trip to The UPS Store?
You might enjoy dining at nearby restaurants like MidiCi The Neapolitan Pizza Company, Umami Revolving Sushi, Applebee's Grill + Bar, or Charcoaler Drive-In, which is located across from The UPS Store.
Are there nearby health or wellness centers near The UPS Store?
Yes, there is a Stretch Zone wellness center nearby offering physical therapy and health services, which could be convenient if you want to combine errands with health and wellness visits.
Where can customers get shredding services near The UPS Store if needed?
Aside from The UPS Store's shredding services, customers can also visit Shred Nations nearby for professional shredding needs.