FedEx Ship Center

3.8
286 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in El Paso, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1701 Hawkins Blvd, El Paso, TX
79925, United States

Hours

Reviews

3.8
286 reviews
5 stars
156
4 stars
42
3 stars
23
2 stars
5
1 star
60

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with delivery attempts, including drivers lying about attempts and packages being delivered to the wrong addresses.

Customer Service

Feedback on customer service was mixed; while some praised individual employees for their helpfulness, many others experienced poor service and difficulty reaching representatives.

Package Handling

There were complaints about packages being lost, stolen, or mishandled, leading to significant financial losses for customers.

Efficiency

Some customers appreciated the fast service at certain locations, but others noted delays and inefficiencies in package processing and delivery.
  • KT
    Kevin Tubbs
    Dec 10, 2025
    1.0
    FedEx has now lied twice about delivery attempts to my home. Both times, tracking claimed the driver “attempted delivery,” but my Ring video clearly shows no one came to the door—not even close. The “proof of delivery attempt” photo also shows nothing and leads to a ‘Page Not Found’ error. We waited at home all day until 8 PM both times expecting the package, only to be told a false story again. Customer service is abysmal—impossible to reach a real person, and the automated system just loops you without giving any help. FedEx needs to fix its drivers’ honesty and its customer service failures. Extremely disappointing and unprofessional.
  • TL
    Taylor Bowsher (LeCombOver247)
    Dec 2, 2025
    1.0
    My package that was worth over 1,000 dollars was delivered to the wrong apartment. It needed to be signed for by me and it clearly wasn’t when I got a email stating it was delivered and signed for by a random person. I filed for an investigation and they “found” that it was delivered to the right address and no refund will be given. Now I’m out over 1,000 DOLLARS.
  • FL
    Francisca Lopez
    Sep 20, 2025
    5.0
    Miren yo disfrutado Fedex porque te atienden bonito tienen caracter
  • NA
    Nancy Aguirre
    Aug 9, 2025
    1.0
    Muy mala experiencia la peor, el chofer perdió mi paquete lo entregó en otra casa y ellos lo aceptaron. Yo enseñé todas las pruebas. Dijeron que me iban a pagar y jamás me pagaron, era un documento que valía más de $600. Hice llamadas correos, y en persona y ya nunca me contestaron ni me resolvieron mi problema ni me lo pagaron
  • AM
    Amber Mcevoy
    Jul 17, 2025
    1.0
    whoever delivered a box at Album Park Apartments on Wednesday July 16th say around 1-4pm! The FedEx driver needs to find a new job because he did not deliver my box to my door. He put the box in the office where management does not allow boxes in the office. I live on the second floor. This person was too lazy or out of shape to take that box up to the second floor and deliver to my door, they have one job!!! and also, the box was very heavy. I don’t have a dolly to help me to deliver it to the second floor, which FedEx has all those things for drivers.! The office manager at the apartments told the FedEx driver that they’d have to deliver it to my door and he was arguing back with her so get your people get your drivers and do their job right!! Lazy

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in El Paso offer?

FedEx Ship Center offers packing supplies, boxes, and FedEx shipping services including expedited, standard, economy, international, ground, and freight shipping.

What are the operating hours of FedEx Ship Center in El Paso?

The FedEx Ship Center is open Monday through Friday from 9:00 AM to 6:45 PM and closed on Saturdays and Sundays.