Visit FedEx Ship Center in El Paso, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported problems with delivery attempts, including drivers lying about attempts and packages being delivered to the wrong addresses.
Customer Service
Feedback on customer service was mixed; while some praised individual employees for their helpfulness, many others experienced poor service and difficulty reaching representatives.
Package Handling
There were complaints about packages being lost, stolen, or mishandled, leading to significant financial losses for customers.
Efficiency
Some customers appreciated the fast service at certain locations, but others noted delays and inefficiencies in package processing and delivery.
KT
Kevin Tubbs
Dec 10, 2025
1.0
FedEx has now lied twice about delivery attempts to my home. Both times, tracking claimed the driver “attempted delivery,” but my Ring video clearly shows no one came to the door—not even close. The “proof of delivery attempt” photo also shows nothing and leads to a ‘Page Not Found’ error.
We waited at home all day until 8 PM both times expecting the package, only to be told a false story again.
Customer service is abysmal—impossible to reach a real person, and the automated system just loops you without giving any help. FedEx needs to fix its drivers’ honesty and its customer service failures. Extremely disappointing and unprofessional.
TL
Taylor Bowsher (LeCombOver247)
Dec 2, 2025
1.0
My package that was worth over 1,000 dollars was delivered to the wrong apartment. It needed to be signed for by me and it clearly wasn’t when I got a email stating it was delivered and signed for by a random person. I filed for an investigation and they “found” that it was delivered to the right address and no refund will be given. Now I’m out over 1,000 DOLLARS.
FL
Francisca Lopez
Sep 20, 2025
5.0
Miren yo disfrutado Fedex porque te atienden bonito tienen caracter
NA
Nancy Aguirre
Aug 9, 2025
1.0
Muy mala experiencia la peor, el chofer perdió mi paquete lo entregó en otra casa y ellos lo aceptaron. Yo enseñé todas las pruebas. Dijeron que me iban a pagar y jamás me pagaron, era un documento que valía más de $600. Hice llamadas correos, y en persona y ya nunca me contestaron ni me resolvieron mi problema ni me lo pagaron
AM
Amber Mcevoy
Jul 17, 2025
1.0
whoever delivered a box at Album Park Apartments on Wednesday July 16th say around 1-4pm! The FedEx driver needs to find a new job because he did not deliver my box to my door. He put the box in the office where management does not allow boxes in the office. I live on the second floor. This person was too lazy or out of shape to take that box up to the second floor and deliver to my door, they have one job!!! and also, the box was very heavy. I don’t have a dolly to help me to deliver it to the second floor, which FedEx has all those things for drivers.! The office manager at the apartments told the FedEx driver that they’d have to deliver it to my door and he was arguing back with her so get your people get your drivers and do their job right!! Lazy
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in El Paso offer?
FedEx Ship Center offers packing supplies, boxes, and FedEx shipping services including expedited, standard, economy, international, ground, and freight shipping.
What are the operating hours of FedEx Ship Center in El Paso?
The FedEx Ship Center is open Monday through Friday from 9:00 AM to 6:45 PM and closed on Saturdays and Sundays.
Where is the FedEx Ship Center located in El Paso?
It is located at 1701 Hawkins Blvd, El Paso, TX 79925, USA.
What payment options are accepted at FedEx Ship Center?
Payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Does FedEx Ship Center provide options to schedule deliveries or hold shipments for pickup?
Yes, customers can have shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager.
How can I get shipping discounts at FedEx Ship Center?
Create a free FedEx account to access shipping discounts.
Are there any nearby services customers might find useful when visiting FedEx Ship Center?
Nearby you can find 'Inspired By Beauty' for beauty and spa services, 'Digital Edge Signs' for printing and graphic design, and 'Budget Truck Rental' for vehicle rental needs.
How can I use nearby transport or rental services when visiting FedEx Ship Center?
Budget Truck Rental near FedEx Ship Center offers car and truck rental services, helpful for transporting large shipments or moving after shipping.
Are there educational or professional service organizations near FedEx Ship Center?
Yes, 'New Horizons Computer Learning Centers' and 'United Neighborhood Organization' provide adult education and professional services nearby.
What FedEx brands are represented at this Ship Center?
The Ship Center represents FedEx Express, FedEx Ground, and FedEx Freight brands.