FedEx Office in El Paso, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback indicates a significant divide in customer service experiences, with some employees praised for their helpfulness while others, particularly Amanda and Jay, received multiple complaints for rudeness and unprofessional behavior.
Staff Attitude
Many reviews highlight a negative attitude among staff, with reports of employees being dismissive, rude, and unhelpful, leading to frustration among customers.
Service Efficiency
Customers frequently mentioned slow service and long wait times, with some expressing dissatisfaction over being ignored or not receiving timely assistance.
Packaging Issues
Numerous complaints were made regarding the insistence on repackaging items and upselling packaging materials, which customers found frustrating and unnecessary.
Positive Experiences
Despite the negative feedback, there are several positive mentions of specific employees who provided excellent service, indicating that there are capable staff members at this location.
PK
Phillip koether
4 days ago
5.0
Jesse and Jay are without a doubt, the finest FedEx employees I’ve ever met. They need a raise, asap! Super helpful guys
VC
Victor Costa
Oct 25, 2025
1.0
Avoid this place like the plague! If you walk over to the help desk the employees give you dirty looks for trying to ask for help. I had to look up the customer service number myself. To top things off, that didn’t work fedex automated service made it a nightmare to get anything done. Do yourself a favor and go somewhere else!
AS
Aida Saenz
Oct 10, 2025
1.0
Andy was very rude and no manners. He needs to go get anger management class. The manager was in a meeting and couldn’t help me.
AR
Annette Randle
Oct 3, 2025
5.0
Love this location!!! They are always so helpful and most importantly patient and friendly. Keep up the amazing work team!!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in El Paso offer?
FedEx Office offers printing and shipping services including copying, digital printing, direct mail, signs and graphics, fax, passport photos, packaging, and computer rental.
What are the operating hours of FedEx Office Print & Ship Center on weekdays?
The center is open from 8:00 AM to 8:00 PM Monday through Friday.
Can I get help with passport photos and notary services at FedEx Office in El Paso?