Business Details
About
Logistics Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
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- DJDavid JonesApr 24, 20251.0I had a invoice that stated delivery to my home on 4-24-2025 between 6 and 9 pm, the company decided to dispatch a driver to my home at 5pm, the company refused to deliver, this is terrible customer service.
Frequently Asked Questions About AIT Worldwide Logistics
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification and many more.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
What types of freight forwarding services does AIT Worldwide Logistics offer?
AIT Worldwide Logistics provides freight forwarding services including air, sea, ground distribution, import, export, customs clearance, warehousing, and intermodal transportation.
Does AIT Worldwide Logistics offer international shipping?
Yes, AIT is a global freight forwarder with experience shipping worldwide and provides customs clearance support through their licensed brokerage team.
What are the operating hours for AIT Worldwide Logistics in El Paso?
The El Paso location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays and certain holidays like November 27 and December 25, 2025.
Can customers drop off their return items directly at the AIT facility?
No, AIT facilities are not consumer drop-off locations. Customers should arrange returns through their seller or shipper.
Is AIT Worldwide Logistics certified as a freight forwarder?
Yes, AIT holds numerous certifications worldwide, including authorized economic operator status and good distribution practices certifications.
Where is AIT Worldwide Logistics located in El Paso?
The location is at 13490 Pellicano Drive, El Paso, TX 79928, USA.
Are there any nearby transportation services that can help customers reach AIT Worldwide Logistics?
Yes, nearby transportation options include Lucky Charm transportation service and Medina Towing, which could assist customers traveling to the AIT facility.
What nearby dining options are available around AIT Worldwide Logistics' location?
Customers can enjoy meals at La Herradura Mexican food, a nearby Mexican restaurant close to the AIT facility.
Are there fitness or recreational facilities near AIT Worldwide Logistics?
Yes, Pinnacle Fitness Club and Nido Aguila El Paso are nearby gyms and sports venues where customers or employees can participate in physical activities.
Does AIT Worldwide Logistics offer customized technology solutions for shipments?
Yes, AIT applies scalable and user-friendly technology to customize door-to-door deliveries ensuring timely and cost-effective logistics solutions worldwide.