United States Postal Service

Reviews

• JP

  Jordan P

  Jan 24, 2026
  1.0
  USPS El Campo – Extremely unprofessional and retaliatory behavior Today’s delivery failure was completely unnecessary and unprofessional. A carrier saw a small, thin, sliding dog gate (no dog present — the dog was inside all day, on camera) and immediately chose not to deliver. He later lied to his supervisor, claiming a dog was outside when there was not. This is all recorded on camera. Other USPS carriers — as well as FedEx and Amazon — have always either slid the gate aside or simply delivered without issue. It’s a lightweight gate meant only as a precaution so a dog doesn’t slip out when the door opens. This is not a hazard. After being told the issue would be “handled,” the carrier returned with my time-sensitive medicine (scheduled for Saturday delivery) and instead of delivering, immediately began complaining to me, making faces, posturing, and asking sarcastically “what do you expect me to do, jump the gate?” That is not professional customer interaction. When I told him to stop complaining and just do his job, he drove off again with my package — for the second time. Rather than simply holding the package for pickup (which USPS routinely does in Houston, San Antonio, Austin, Buda, and basically everywhere else in Texas), the supervisor chose to escalate theatrically: standing around my house and street, honking, leaving multiple notes, and finally suspending my mail until Monday unless a roadside mailbox is installed. Fine — but withholding prescribed medicine during a declared winter storm emergency over a petty ego issue is not fine. The irony is striking: more time and effort was spent on intimidation, paperwork, and mental gymnastics than it would have taken to slide a gate or hand over a package. In any non-government delivery job, lying, refusing service, disrespecting customers, and intentionally withholding paid-for goods would result in termination. FedEx or UPS would not tolerate this behavior. If you’re afraid of imaginary dogs and unable to move a lightweight gate, this may not be the right line of work. Driving away with customers’ medicine certainly isn’t. Your truck truly suits you though! Childish looking & like it never seen hard work in it's life. I will be using any carrier other than USPS going forward.
• AS

  Anime Shows

  Oct 10, 2025
  1.0
  I had a very disappointing experience at this USPS location. The staff refused to accept my properly packed and labeled packages. Their attitude was dismissive and unprofessional throughout the interaction. Instead of providing assistance or guidance, they seemed unwilling to help and acted as if customers were an inconvenience. I’ve been shipping the same types of packages for years at other USPS locations without any issues, so it was frustrating to be treated this way here. Instead of offering help or clarification, the employees acted as if customers were a burden.
• ER

  Enaara Rangara

  Oct 10, 2025
  1.0
  I had the worst experience at this USPS location. The lady at the front desk flat-out refused to ship my packages for my small business — which contained non-hazardous, perfectly sealed cans of shaving cream. The items were properly packaged, leak-proof, and fully compliant with USPS shipping standards. Despite explaining that I’ve shipped the same exact packages from Houston for years without a single issue, she was rude, dismissive, and completely unprofessional. Instead of offering any help or clarification, she just kept repeating that she “cannot take the shipment” with a terrible attitude. It’s no surprise this location has a 2-star rating — and now I understand why. This employee clearly lacks both customer service skills and basic USPS knowledge. She should not be working with the public, let alone handling business shipments. If you value your time, your business, and basic respect, do not go to this USPS location. Go anywhere else — you’ll thank yourself later.
• DV

  Debbie Vera

  Aug 12, 2025
  1.0
  They don’t answer the phone at this office. If you go in to talk to them you can’t get any answers a package they said was delivered July 31, 2025. I still haven’t received it. I can’t get a refund from the distributor because El Campo post office is showing it was delivered. I know if my package was delivered or not, and it was not delivered.
• RO

  Rodolfo Ozuna

  Apr 24, 2021
  1.0
  Can't deliver packages on time!

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