Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 410 S Jackson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
237 reviews
5 stars
53
4 stars
7
3 stars
6
2 stars
6
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Delivery Issues
Many customers reported problems with package deliveries, including lost packages, incorrect deliveries, and delays.
Long Wait Times
Customers frequently mentioned long wait times at the post office, with some expressing frustration over understaffing.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and friendly service.
Technology Problems
Several reviews pointed out issues with the technology used for package tracking and self-service, leading to customer frustration.
- AAAylinNov 13, 20251.0I want to report Esther & Linda, very rude poor customer service. This is my second time coming to this location, being rejected about my passport appointment. The first time I was told I can come in as a walk-in to get a new passport. When I arrived they said they did not do walk ins and I would have to set an appointment. Made the appointment through online and when I came in Linda told me they didn’t have my appointment. That their last appointment was 3:30 and never have done 4pm appointments. I don’t understand how they’re rejecting my appointment when the time available was only 4pm. On the other hand Esther started raising her voice towards me. That the appointments are printed out on a sheet and couldn’t do anything about it. That this is a humiliation is about me. I am a full time mother & it isn’t easy asking for time off. The appointment was for my two daughters and I have had to pull them out of school early for their appointment only to be rejected. This location has poor customer service, made me waste my time twice. We are humans we have the right to ask for guidance, we do not all work at a usps. It is disrespectful having the employees yell at you not wanting to help.
- ERElizabeth RamosNov 12, 20251.0THEY KEEP LOSING MY PACKAGES AND ARE NO HELP. They gave me a key in my parcel box with nothing in the package box??
- TETerry EnriquezOct 30, 20251.0USPS seriously needs to work on their customer service. I went in to ship a package, and the staff was completely unhelpful. I had my item packaged, and they just said, “You can’t use that box,” without offering any help or direction on what I could use instead. After I asked multiple questions and finally found the right box, the associate processed my payment and marked the transaction as a “great” experience, definitely not true! This was actually my second visit in two days because the first time, no one helped me either. Really disappointing experience both times. It shouldn’t be this hard to get basic assistance when shipping something.
- D9Dvmmp 956Oct 20, 20251.0Im trying to locate a package i sent out. Unfortunately misplaced or thrown my receipt away. I call the USPS office to get some assistance. Claudia informs me I need to go in person. I need to know date, time and person that did transaction. I don't remember you assisted me. I call back and ask if I need to go in person. Why can't they do it over the phone. She says the counter where transactions are made do not have phones. So then I said can't you look up information on computer. She says she can't because she has a regular computer and a transaction computer. USPS I thought you all were up to date in technology.
- NMNorma MaciasOct 18, 20251.0Im in wow how the older lady not sure her name but every time I go she has to make it hard..I Went To return an online item and under her breath she says " no you have to wrapp it yourself " im like really lady you can't print out a lable and just put it on my package?? She seriously hates her job I swear 🤬
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in Edinburg, TX?
The United States Postal Service is located at 410 S Jackson Rd, Edinburg, TX 78539.
What are the operating hours for this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Is an appointment required for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo is $15.
Can I rent a PO Box online and pick it up at this location?
Yes, you can search for and reserve a PO Box online, then complete your setup in person at the Post Office.
Does this Post Office provide 24/7 access to PO Boxes?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific lobby access times.
What nearby financial services can assist customers visiting this Post Office?
Greater Texas Credit Union and OneMain Financial are nearby and offer banking, loans, and investing services, useful for customers managing finances before or after their postal needs.
Are there any nearby beauty or wellness salons for customers visiting the Post Office?
Yes, Attitude's Beauty Boutique, Nail Beauty, and Attitudes Beauty Salon are close by, ideal for customers seeking hair or beauty services before or after their visit.
Which nearby medical facilities are available for health services near the Post Office?
Valley MedClinic and University Dental Center provide family practice and dental services near the Post Office, convenient for visitors needing medical or dental care.