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Visit your local Post Office™ at 410 S Jackson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.
Package Issues
Many customers reported lost or misdelivered packages, with complaints about items being stolen or not delivered at all.
Long Wait Times
Customers frequently mentioned long wait times and understaffing, leading to frustration during visits.
Inconsistent Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and friendly service.
EG
Eduardo Galindo
4 days ago
1.0
They really dont do anything for you here not even give you a strip of tape lol just go UPS
MU
Mariah Unrein
Dec 29, 2025
1.0
Lady with the glasses couldn't even look at me in the face when I asked for boxes told me there over there and then got attitude when i asked where at didnt point me in a direction extremely bad customer service
KG
Karen Gonzalez
Dec 13, 2025
1.0
My mail and packages keep getting lost. My daughter’s social was lost. We have addressed this already and it continues to happen. We don’t know what else to do.
VM
Victor Maciel
Dec 11, 2025
1.0
This is the worst postal office ever been to. They provide false expectations and ladies in the front are very rude. Don’t ever request a lock change unless you need it they take as long as they want to.
CB
Christie Bentley
Dec 3, 2025
1.0
The postmen keep “losing” or misplacing or dare I say Keeping my packages. I order gemstones for my business and my last bunch of orders have not gotten to me. My livelihood depends on getting my orders. They need to be more competent about reading the address on the package and placing it in the correct mailbox!!! I’m so tired of them acting like they don’t care even when I go in person to check if they somehow have it in lost in found. I can’t keep “filing claims” with the sellers when it says “delivered” and it wasn’t again and again. Fuming.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in Edinburg, TX?
The United States Postal Service is located at 410 S Jackson Rd, Edinburg, TX 78539.
What are the operating hours for this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Is an appointment required for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo is $15.
Can I rent a PO Box online and pick it up at this location?
Yes, you can search for and reserve a PO Box online, then complete your setup in person at the Post Office.
Does this Post Office provide 24/7 access to PO Boxes?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific lobby access times.
What nearby financial services can assist customers visiting this Post Office?
Greater Texas Credit Union and OneMain Financial are nearby and offer banking, loans, and investing services, useful for customers managing finances before or after their postal needs.
Are there any nearby beauty or wellness salons for customers visiting the Post Office?
Yes, Attitude's Beauty Boutique, Nail Beauty, and Attitudes Beauty Salon are close by, ideal for customers seeking hair or beauty services before or after their visit.
Which nearby medical facilities are available for health services near the Post Office?
Valley MedClinic and University Dental Center provide family practice and dental services near the Post Office, convenient for visitors needing medical or dental care.