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Visit your local Post Office™ at 410 S Bibb Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers praised specific employees like Christina and Mimi for their helpfulness and friendly demeanor, while others reported rude and unhelpful interactions with staff.
Facility Issues
Numerous reviews highlighted problems with the physical condition of the post office, including potholes in the parking lot and long wait times due to understaffing.
Package Handling
Several customers expressed frustration over lost or mishandled packages, with complaints about packages being marked as delivered but not received.
Mixed Experiences
While some customers reported quick and efficient service, others described their experiences as frustrating and unprofessional, indicating inconsistency in service quality.
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Colm Cillian
4 days ago
1.0
In an agency with a reputation for poot service this office is lowering the bar. The Staff does not put packages that will fit in a PO box in the PO box. I asked, I was told they only do this for items that fit in a 3x5 box, everything else gets a slip because the staff is to busy to check if something will fit in my large box, that I pay extra for. Instead you get a claim ticket that must be taken to the counter, except you can't because they already have shorter than normal business hours and close early on most days. They also have a habit of post dating claim slips or waiting several days after receiving a package to put a slip in your box. Of course the slip is dated from when the package was delivered to the dock not when they sorted it for delivery, so again you maybe have 2 days to get package before they send it back. I Had to speak with a postal inspector about 1 package because I had a signed delivery receipt, from USPS, and the locals kept telling me if I don't have the yallow slip, which they never gave me, I cannot have the package.
Don't bother trying to speak with the supervisor either, She is apparently always busy or to quote the clerk last time I saw some in the lobby try: "She has more important things to do than take complaints" That individual was directed to call the 800 number on the USPS website, wouldn't even give her the number themselves.
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x Panda x
5 days ago
1.0
Always losing packages. Never deliver Amazon packages.
PS
Phillip Shockley
Jan 2, 2026
5.0
Christina did an amazingly quick job helping me today. She has a smile the whole time too! The building looks depressing but that's not her fault. She made it much more pleasant.
AL
Alonso Perez Luna
Dec 16, 2025
1.0
Yo mandé un paquete desde el día 5 diciembre 2025 y no a yegado a san antonio
AM
April Martinez
Dec 11, 2025
1.0
There’s a pothole the size of China in the parking lot. It’s unbelievable that this is a government establishment yet the parking lot looks like a battlefield. This pothole is so huge I’m surprised there isn’t a warning sign or traffic cones around it. If you want an unintended off-roading experience, this is the perfect place. Completely unacceptable for a government facility. The lack of upkeep is ridiculous. Do better.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 410 S Bibb Ave?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Where is the United States Postal Service located in Eagle Pass, TX?
It is located at 410 S Bibb Ave, Eagle Pass, TX 78852.
What are the regular business hours for this USPS location?
Monday through Friday, it is open from 8:00 AM to 4:30 PM, and on Saturday from 9:00 AM to 11:30 AM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Be sure to complete and print your application before applying.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled through the USPS online scheduler, although limited walk-in hours may be available at select locations.
Can I rent a PO Box at this location and how can I reserve one?
Yes, you can reserve a PO Box online by searching availability and completing the setup instructions in person at the location.
What are the fees for a small PO Box at this Post Office?
PO Box prices vary by location; you can check current pricing by entering your ZIP Code on the USPS website for PO Box management.
Are there nearby dining options to visit before or after using the Post Office?
Yes, nearby you can find various restaurants including Quiznos, Taco Palenque, Fuddruckers, Whataburger, and New China Buffet for meals around your postal visit.
What nearby services can assist with phone or electronics needs near the USPS location?
Nearby, you can visit T-Mobile, AT&T Store, and Cricket Wireless for mobile phones, accessories, and telecommunications services.
Are there nearby retail or shopping options to explore in Eagle Pass near the Post Office?
Yes, Kohl's and SEPHORA at Kohl's offer shopping for clothing and beauty supplies close to the Post Office location.