The UPS Store

Reviews

• AL

  Amber Lopez

  Jan 24, 2026
  1.0
  Pésimo servicio ,,, siempre de malas ,, con prisa de q ya te vayas ,, y si recibes un paquete con ellos,, olvídalo ,, ellos no pueden ayudarte a rastrearlo “porq no corresponde a ellos “ ,, y si lo dejaron en la dirección equivocada ,, tampoco es culpa de ellos … Y me dieron este número de teléfono para q yo pida ayuda , pero solo contesta una máquina que tampoco sirve para nada,, en fin , gracias por nada
• JJ

  JMT

  Dec 20, 2025
  5.0
  5/5 Stars! I always have a great experience at this Eagle Pass UPS Store. The ladies at the front desk are so nice and incredibly helpful every time I come in. They make shipping and returns quick and stress-free. Highly recommend!
• TD

  Tanya Diego

  Dec 16, 2025
  1.0
  To slow service. Just one person working and more than 5 on the line all the time. Even takes a break..
• RW

  Rosa Wilson

  Nov 21, 2025
  5.0
  This location has rapid service there was no waiting in line. Very professional and respectful. This location is a bilingual The UPS store
• YA

  Yanira Amaya

  Nov 3, 2025
  1.0
  They wanted me pay a whole roll of tape for a tiny box that had a shipping label for AT&T. They “couldn’t package the box for me” meaning they couldn’t just give me a piece of tape to close the box. The girl at the register literally pointed at the wall and said you can buy a whole roll to close your box. What customer service is this?? No wonder you have TWO STARS. Locally owned is written at the door… so help your locals.

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