Brand Certified
The UPS Store
4.7(390 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
785 W Wheatland Road, Duncanville, TX
75116, United States
Certified by The UPS Store • Mar 01, 2026
(469) 759-6901
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/tx/duncanville/785-w-wheatland-road
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7210 in Duncanville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Village.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.7
390 reviews
5 stars
352
4 stars4
3 stars4
2 stars4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while many customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.
Efficiency
Several reviews highlighted the quick and efficient service, especially during busy times, although some customers experienced delays and issues with package handling.
Staff Recognition
Specific employees, such as Sharee, Danielle, and Joshua, received multiple commendations for their exceptional service and positive attitudes.
Store Environment
The store is generally described as clean and well-organized, but some customers noted overwhelming air fresheners that triggered allergies.
- RPRobert PetersonFeb 26, 20262.0I am confused to how this place receives more than a two-star review. The customer service here is absolutely horrible. They are rude and disrespectful. Not to mention how slow they are with assisting customers. Clearly they are paid by the hour and not the number of people they assist. I hate this location.
- CICarlos IglesiasFeb 21, 20265.0My local UPS store. Impressively customer-focused... always courteous, prompt, and helpful. Highly recommended!
- GHGreg HughesFeb 9, 20265.0The employees were extremely helpful. I had several Amazon returns and needed multiple labels emailed and printed and they were patient with me not being very fast doing it.
- KMKim MiddlebrookFeb 3, 20265.0Best experience ever. Joe and Sharree are awesome. So friendly and professional and just plain nice. Love them
- TOTrey OliverJan 16, 20261.0I called the store for information on renting a mailbox and was told I would need to come in with 2 forms of identification. I come in only to be told nobody there knows how to open a mailbox and the manager may or may not be in later that day but I could try back later. Conversation that could've been had over the phone before I drove across town. Untrained staff with management that doesn't have a real schedule, I'll pass and do business elsewhere.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Duncanville offer?
The UPS Store #7210 offers expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store in Duncanville?
Monday to Friday, the store is open from 8:30 AM to 7:00 PM; Saturday from 9:30 AM to 3:30 PM; and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Duncanville open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store in Duncanville observe holiday closures?
Yes, the store is closed on select holidays such as November 27, December 25, December 31, January 1, and January 19 but remains open on others with regular hours; please check the website for details.
What payment methods are accepted at The UPS Store in Duncanville?
They accept AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, CHECK, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Where is The UPS Store located in Duncanville?
It is located at 785 W Wheatland Road, Duncanville, TX 75116, USA.
How can I contact The UPS Store in Duncanville?
You can call them at +1 469-759-6901, send a fax to +1 469-759-6906, or email store7210@theupsstore.com.
What nearby dining options are available around The UPS Store in Duncanville?
Nearby restaurants include Boston Market and Rocking Crab - Duncanville, Tx, where customers can enjoy American and seafood cuisines before or after visiting The UPS Store.
Are there any nearby professional services near The UPS Store in Duncanville?
Yes, Essential Group offers professional investing and financial services nearby, which could be convenient for customers needing business-related help.
What other mailing and shipping centers are nearby The UPS Store in Duncanville?
There are multiple UPS Store locations and Postal Annex nearby, providing additional options for shipping and mailing services in Duncanville.
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