Brand Certified
The UPS Store
3.0(123 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
100 Commons Rd, Dripping Springs, TX
78620, United States
Certified by The UPS Store • Mar 01, 2026
(512) 894-0484
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/tx/dripping-springs/100-commons-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5486 in Dripping Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Commons Shopping Center @ Hwy 290 & Rr12.
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.0
123 reviews
5 stars
58
4 stars1
3 stars
3
2 stars
6
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, rude, and dismissive.
Kiosk Issues
Customers expressed frustration with the reliance on kiosks for returns and shipping, often feeling abandoned or confused by the process.
Mixed Experiences
While some customers praised specific employees for their helpfulness, many others had consistently negative experiences, indicating a lack of overall service quality.
Store Management
Several reviews pointed to poor management and organization, leading to long wait times and unresolved issues.
Positive Staff Recognition
A few employees received commendations for their exceptional service, highlighting that not all staff members reflect the overall negative feedback.
- GGGlams GlamFeb 19, 20261.0Absolutely Horrible. I visited the Dripping springs ups to make an Amazon return. The Amazon returns are done differently at this store, apparently YOU become an Amazon employee and scan,print,bag and sort your return. There are NO INSTRUCTIONS to tell you how to process this return. There was a line of 6 people making Amazon returns, NO CUSTOMERS AT THE UPS COUNTER. I walked up, noticed all Amazon return customers had plastic bags already. I went to the supply table to get a plastic bag and look for instructions to start my return. An obviously unhappy with life woman starts screaming that I'm cutting the line. I was not just trying to figure out why everyone already had plastic bags! The UPS employees could have helped...instead of standing there. I think knowledgeable and customer service oriented owners or managers would have the forethought to add instructions on how to process the Amazon returns. GO ABSOLUTELY ANYWHERE ELSE!! HORRIBLE SERVICE. IF I COULD GIVE ZERO STARS I WOULD,BUT GOOGLE WONT LET ME. ITS ALSO VERY EASY TO SEE HOW THIS STORE HAS BAD REVIEWS.
- MGMike GladdenFeb 15, 20261.0Terrible service. Went there to return my Amazon purchase. They refused to take my return and told me I had to use the kiosk. Different than what Amazon indicates "UPS will pack, label and ship your return"
- SWsherri walkerJan 11, 20261.0This location sucks!! They are not willing to help at all. I let them know I had an Amazon package return and they just said you have to go over there... and I know they can help the process at the counter . They had NO ONE at the counter!!.. I will always go to the Bee Cave location as they are always ready to help even when they are busy!! Love the Bee Cave location!!
- SKSteven KilloughJan 8, 20265.0Friendly staff, helped walk me through quickly and very polite.
- TWTanya WallerDec 18, 20251.0It's low of your employees to try to upsell and get people to spend extra money at holiday season. On the 16th (Dec) I was told it would be $80 if I wanted my package delivered by Christmas, and that ground shipping wouldn't arrive until after Jan 1st. I said 'oh well, ground is fine'..... and what do you know - after I paid $23 for normal shipping, my receipt and the shipping label both said expected delivery was THE NEXT DAY (17th). And it did in fact arrive the next day. (Employee was J Caskey)
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Dripping Springs offer?
The UPS Store #5486 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, professional printing, small business services, and passport/ID photos.
What are the operating hours for The UPS Store #5486 in Dripping Springs?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays 9:00 AM to 3:00 PM, and Sundays 10:00 AM to 3:00 PM. Holiday hours may vary.
Is The UPS Store open on Sundays?
Yes, The UPS Store in Dripping Springs is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store located in Dripping Springs?
It is located at 100 Commons Rd, Ste 7, in The Commons Shopping Center at Highway 290 & RR12, Dripping Springs, TX 78620.
What payment methods are accepted at The UPS Store Dripping Springs?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I get notary and shredding services at The UPS Store in Dripping Springs?
Yes, The UPS Store provides both notary and document shredding services locally.
What nearby places can I visit before or after visiting The UPS Store?
Nearby places include The Sated Sheep (arts and crafts/fabric store), Grand Slam Pizza for dining, and Canvas Salon for beauty services.
Is there a shredding service near The UPS Store besides their own shredding?
Yes, Shred Nations, a professional shredding service, is located nearby and can be an alternative for larger shredding needs.
Where can I get automotive key services near The UPS Store Dripping Springs?
Car Keys Programming Dripping Springs TX is nearby, offering auto restoration and key locksmith services if you need automotive key assistance after a visit to The UPS Store.
Are there any local dining options near The UPS Store?
Yes, Grand Slam Pizza is nearby and offers pizza and fast-food dining, a convenient spot for a quick meal around your errands.
Brand Certified Facts from The UPS Store
This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: