Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5486 in Dripping Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Commons Shopping Center @ Hwy 290 & Rr12.
Location
Hours
Reviews
3.0
124 reviews
5 stars
59
4 stars1
3 stars
3
2 stars
6
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, rude, and dismissive.
Employee Performance
Some employees, like J. Caskey and Patrick, received praise for their exceptional service, while others were criticized for their lack of engagement and professionalism.
Operational Issues
Customers experienced issues with store hours, long wait times, and inconsistent service, leading to frustration.
Mixed Experiences
While some customers had positive experiences and appreciated the staff's help, many others expressed dissatisfaction, indicating a lack of consistency in service quality.
- SWsherri walker1 day ago1.0This location sucks!! They are not willing to help at all. I let them know I had an Amazon package return and they just said you have to go over there... and I know they can help the process at the counter . They had NO ONE at the counter!!.. I will always go to the Bee Cave location as they are always ready to help even when they are busy!! Love the Bee Cave location!!
- SKSteven Killough4 days ago5.0Friendly staff, helped walk me through quickly and very polite.
- LCLaura CDec 31, 20251.0This place was closed at 12pm on New Year’s Eve. It’s not a holiday and really no reason to be closed this early. Sat in the parking lot for 5 minutes and watched 10 customers trying to return things.
- TWTanya WallerDec 18, 20251.0It's low of your employees to try to upsell and get people to spend extra money at holiday season. On the 16th (Dec) I was told it would be $80 if I wanted my package delivered by Christmas, and that ground shipping wouldn't arrive until after Jan 1st. I said 'oh well, ground is fine'..... and what do you know - after I paid $23 for normal shipping, my receipt and the shipping label both said expected delivery was THE NEXT DAY (17th). And it did in fact arrive the next day. (Employee was J Caskey)
- CTCrystal ThomasNov 26, 20251.0Got to love it when UPS says their hours on Wednesday Nov 26th is 8am-6:30pm. Only to show up at 4pm to find this location closed and the UPS store in Belterra closed as well. No signs were put up to say they were closed. Door was opened for those using PO Boxes. Waste of time! Can’t wait to hear the reasoning behind closing the store early. There were 10 people with packages to ship when I arrived at the store. This is not how you run a business!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Dripping Springs offer?
The UPS Store #5486 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, professional printing, small business services, and passport/ID photos.
What are the operating hours for The UPS Store #5486 in Dripping Springs?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays 9:00 AM to 3:00 PM, and Sundays 10:00 AM to 3:00 PM. Holiday hours may vary.
Is The UPS Store open on Sundays?
Yes, The UPS Store in Dripping Springs is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store located in Dripping Springs?
It is located at 100 Commons Rd, Ste 7, in The Commons Shopping Center at Highway 290 & RR12, Dripping Springs, TX 78620.
What payment methods are accepted at The UPS Store Dripping Springs?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I get notary and shredding services at The UPS Store in Dripping Springs?
Yes, The UPS Store provides both notary and document shredding services locally.
What nearby places can I visit before or after visiting The UPS Store?
Nearby places include The Sated Sheep (arts and crafts/fabric store), Grand Slam Pizza for dining, and Canvas Salon for beauty services.
Is there a shredding service near The UPS Store besides their own shredding?
Yes, Shred Nations, a professional shredding service, is located nearby and can be an alternative for larger shredding needs.
Where can I get automotive key services near The UPS Store Dripping Springs?
Car Keys Programming Dripping Springs TX is nearby, offering auto restoration and key locksmith services if you need automotive key assistance after a visit to The UPS Store.
Are there any local dining options near The UPS Store?
Yes, Grand Slam Pizza is nearby and offers pizza and fast-food dining, a convenient spot for a quick meal around your errands.