United States Postal Service

2.4
168 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2515 Termini St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2515 Termini St, Dickinson, TX
77539, United States

Hours

Reviews

2.4
168 reviews
5 stars
52
4 stars
6
3 stars
5
2 stars
2
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praise helpful employees like Kari and Rose, while others report rudeness and unprofessional behavior from certain staff members.

Delivery Issues

Numerous complaints about missed deliveries, packages marked as delivered but not received, and poor handling of mail, particularly in apartment complexes.

Professionalism

Many reviews highlight a lack of professionalism among staff, with reports of rude behavior and indifference towards customer concerns.

Mixed Experiences

While some customers report positive experiences and efficient service, a significant number express frustration with the overall service quality and management.
  • DJ
    Danna Jae
    6 days ago
    5.0
    Angela was so helpful and polite as she processed my passport application. She was so respectful and friendly, even moving quickly as she saw there was a line. Wish I could give Angela more stars!
  • CP
    Christian Pandora
    Jan 3, 2026
    5.0
    Staff was friendly, line was quick and services they advertise are actually up and running.
  • KZ
    Kevin Zachary
    Dec 8, 2025
    5.0
    Staff is very thorough and professional
  • MW
    Mike Williams
    Jan 27, 2017
    1.0
    The worst post office that I have ever done business with. If I could I would put negative stars. They have a very hard time delivering packages to the correct address, just yesterday I receive my neighbors packages and they received mine. Over half of my packages that are delivered by the post office are delivered to the wrong address, while all of my packages that are delivered by ups or FedEx are always delivered correctly to my house. Just another example of if you want something screwed up just let the government handle it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.