United States Postal Service

2.4
165 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2515 Termini St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2515 Termini St, Dickinson, TX
77539, United States

Hours

Reviews

2.4
165 reviews
5 stars
49
4 stars
6
3 stars
5
2 stars
2
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported unprofessional and rude behavior from staff, with several instances of employees refusing to assist or being dismissive.

Delivery Issues

Numerous complaints about missed deliveries, packages marked as delivered but not received, and drivers not attempting to deliver packages.

Mixed Experiences

While some customers praised specific employees for their helpfulness and professionalism, others had negative experiences, indicating inconsistency in service quality.

Communication Problems

Customers expressed frustration with the inability to reach the post office by phone, with many reports of long hold times and unreturned calls.

Overall Satisfaction

The post office received a mix of positive and negative reviews, with a significant number of customers expressing dissatisfaction with the service.
  • DL
    Dutton Larry
    Jun 23, 2025
    5.0
    They're the best
  • MA
    Melisa Alvarado
    Jun 14, 2025
    1.0
    No stars if possible, I have a certified letter tag that got left at my mailbox stating ( sorry we missed you) we were home, camera shows employee dropping off in mailbox and not any attempt to knock on door, I work mon- Friday 8-5 now I have to wait until next week to see what this letter is, due to this postal workers laziness and not doing his job properly.
  • MJ
    Mark Jimenez
    Jun 2, 2025
    1.0
    The complete opposite of pleasant. You can tell they don't appreciate having a job, much less working indoors.
  • VG
    Valerya Gonzales
    Dec 31, 2019
    1.0
    Post office people are no help at all. "In the meantime, we have no idea where our mail is being delivered." They keep saying it was delivered and i ask where exactly and they can never tell me exactly where. We are a business so obviously it shouldn't be delivered to anyone home/apt. Their supervisor is so rude and don't help at all.
  • DG
    Daniel G
    Aug 27, 2017
    5.0
    Throw Wind and Rain be safe

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.