Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Next to DFW International Airport in DFW Airport offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point DFW Airport
1640 West 23rd Street, DFW Airport, TX
75261, United States
Hours
Reviews
3.4
536 reviews
5 stars
298
4 stars
18
3 stars
9
2 stars
9
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting individuals like Irene, Amanda, and Matthew.
Delivery Issues
Several reviews mentioned significant problems with package delivery, including lost packages and poor communication from customer service.
Mixed Experiences
While some customers had positive interactions, others reported frustration with the service, indicating inconsistency in performance.
Pricing Concerns
Customers expressed dissatisfaction with shipping costs, feeling that the prices were too high for the service provided.
- ANAarica NicholeJan 3, 20265.0Angel is hands down the best employee at this location. we were frantic trying to pick up a package we needed for our wedding. we arrived 20 mins before our flight took off for our destination wedding and Angel made the impossible happen and i can’t thank him enough for saving our wedding. so grateful for him and his amazing work ethic!!
- AGAndrew GatesDec 10, 20251.0*Edit* Customer service did reach out to me and reviewed my case to basically say they are not at all at fault, but that they are sorry there is nothing they can do to help. They do not value their customers, only whatever money they can extract without providing and service for it. Do not use this company, it is full of incompetent employees. They will not check to see if the contracts they are accepting align with their own company policies before agreeing to them, but they will make sure to charge you. They might even get your package to your city before asking 'Wait, what are we delivering here? Sorry cancelling your delivery' and shipping it back. Avoid using DHL at all costs, or it will cost you.
- TSToni SolaNov 28, 20255.0Came in today, the morning after Thanksgiving. Irene helped me and she did such a great job. Truly went above and beyond. Awesome customer service, super friendly and helpful. I wish there were more people like her in customer service. Thank you so much Irene!
- MJMarvis JenniferNov 21, 20255.0It's a very nice place
- COCameron OlsonNov 17, 20252.0From $30 to ship a single piece of paper to Asia to $100 in less than 2 months. And it was just barely worth it at $30, with probably a 30-50% chance of your package getting lost or held in customs so long you have to send it again. At $100? It is to laugh. On the plus side, it got me to finally figure out an e-signing solution, so I guess I should thank them for so heinously overcharging for subpar service?
Frequently Asked Questions About DHL Express Service Point DFW Airport
Where is the DHL Express Service Point DFW Airport located?
It is located next to DFW International Airport at 1640 West 23rd Street, Ste 400, DFW Airport, TX 75261, USA.
What are the operating hours of the DHL Express Service Point DFW Airport?
The service point is open Monday through Friday from 8:30 AM to 8:00 PM and is closed on Saturdays and Sundays.
What types of shipping services does DHL Express Service Point DFW Airport offer?
They offer international shipping services, next day shipping and delivery, and can ship luggage, passports, or packages of any size domestically and internationally.
Does DHL Express Service Point DFW Airport provide pickup and delivery services?
Yes, they offer delivery services for shipments.
What payment options are accepted at DHL Express Service Point DFW Airport?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is the DHL Express Service Point at DFW Airport wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance.
Are there any airline terminals near the DHL Express Service Point DFW Airport that travelers can use before or after shipping?
Yes, Japan Airlines, Eva Airways, China Airlines Ltd, and Asiana Airlines terminals are nearby, making it convenient for travelers to ship items before flights or after arriving.
How can customers traveling via DFW International Airport access the DHL Express Service Point?
Since the DHL Express Service Point is located next to DFW International Airport, customers can easily access it before or after flights for their shipping needs.
What nearby cargo and logistics services can support customers shipping large or specialized items at DFW Airport?
Nearby freight and cargo services include Korean Air Cargo Sales and Ias Logistics Dfw, providing additional options for shipping logistics and transportation.
Where can I find the official website or apps to get more information or track shipments for DHL Express Service Point DFW Airport?
You can visit their official website at https://locations.us.express.dhl.com/tx/dfw-airport/1640-west-23rd-street, download their Android app from the Google Play Store, or their iOS app from the Apple App Store.