Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Next to DFW International Airport in DFW Airport offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point DFW Airport
1640 West 23rd Street, DFW Airport, TX
75261, United States
Hours
Reviews
3.4
533 reviews
5 stars
296
4 stars
18
3 stars
9
2 stars
9
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Matthew, Irene, and Amanda.
Efficiency
Several reviews highlighted the quick and smooth shipping process, with customers appreciating the organized service and minimal wait times.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about poor customer service and unresolved issues, particularly regarding package delivery.
Staff Knowledge
Customers frequently noted the staff's knowledge and ability to assist with shipping processes, which contributed to a positive experience.
Inconsistency
Some reviews pointed out inconsistencies in service quality, with a few customers reporting negative experiences that contrasted sharply with the majority of positive feedback.
- EAEVANS ANGELINA4 days ago5.0It's a very nice place
- COCameron OlsonNov 17, 20252.0From $30 to ship a single piece of paper to Asia to $100 in less than 2 months. And it was just barely worth it at $30, with probably a 30-50% chance of your package getting lost or held in customs so long you have to send it again. At $100? It is to laugh. On the plus side, it got me to finally figure out an e-signing solution, so I guess I should thank them for so heinously overcharging for subpar service?
- RCRalph CraterNov 11, 20255.0The people at DHL at the Dallas airport are by far the best people to deal with when picking up or delivering!
- SKsimon kiunaOct 28, 20255.0Matthew at DHL Express DFW was amazing! He was very helpful and patient explaining everything for my international package. His attention to detail and friendly, professional attitude really stood out. Great service all around. Thank you, Matthew!
- JCJulie ContiOct 21, 20255.0Matthew Pacheco was excellent! I was nervous to mail a package overseas and he walked me through the process, repacked my box to ensure everything was safe and secure. Definitely above and beyond! I’m glad came to DHL even though my brother works for FedEx 😂😂😂
Frequently Asked Questions About DHL Express Service Point DFW Airport
Where is the DHL Express Service Point DFW Airport located?
It is located next to DFW International Airport at 1640 West 23rd Street, Ste 400, DFW Airport, TX 75261, USA.
What are the operating hours of the DHL Express Service Point DFW Airport?
The service point is open Monday through Friday from 8:30 AM to 8:00 PM and is closed on Saturdays and Sundays.
What types of shipping services does DHL Express Service Point DFW Airport offer?
They offer international shipping services, next day shipping and delivery, and can ship luggage, passports, or packages of any size domestically and internationally.
Does DHL Express Service Point DFW Airport provide pickup and delivery services?
Yes, they offer delivery services for shipments.
What payment options are accepted at DHL Express Service Point DFW Airport?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is the DHL Express Service Point at DFW Airport wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance.
Are there any airline terminals near the DHL Express Service Point DFW Airport that travelers can use before or after shipping?
Yes, Japan Airlines, Eva Airways, China Airlines Ltd, and Asiana Airlines terminals are nearby, making it convenient for travelers to ship items before flights or after arriving.
How can customers traveling via DFW International Airport access the DHL Express Service Point?
Since the DHL Express Service Point is located next to DFW International Airport, customers can easily access it before or after flights for their shipping needs.
What nearby cargo and logistics services can support customers shipping large or specialized items at DFW Airport?
Nearby freight and cargo services include Korean Air Cargo Sales and Ias Logistics Dfw, providing additional options for shipping logistics and transportation.
Where can I find the official website or apps to get more information or track shipments for DHL Express Service Point DFW Airport?
You can visit their official website at https://locations.us.express.dhl.com/tx/dfw-airport/1640-west-23rd-street, download their Android app from the Google Play Store, or their iOS app from the Apple App Store.