DHL Express Service Point DFW Airport

3.4
533 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Next to DFW International Airport in DFW Airport offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point DFW Airport
1640 West 23rd Street, DFW Airport, TX
75261, United States

Hours

Reviews

3.4
533 reviews
5 stars
296
4 stars
18
3 stars
9
2 stars
9
1 star
201

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Matthew, Irene, and Amanda.

Efficiency

Several reviews highlighted the quick and smooth shipping process, with customers appreciating the organized service and minimal wait times.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor customer service and unresolved issues, particularly regarding package delivery.

Staff Knowledge

Customers frequently noted the staff's knowledge and ability to assist with shipping processes, which contributed to a positive experience.

Inconsistency

Some reviews pointed out inconsistencies in service quality, with a few customers reporting negative experiences that contrasted sharply with the majority of positive feedback.
  • EA
    EVANS ANGELINA
    4 days ago
    5.0
    It's a very nice place
  • CO
    Cameron Olson
    Nov 17, 2025
    2.0
    From $30 to ship a single piece of paper to Asia to $100 in less than 2 months. And it was just barely worth it at $30, with probably a 30-50% chance of your package getting lost or held in customs so long you have to send it again. At $100? It is to laugh. On the plus side, it got me to finally figure out an e-signing solution, so I guess I should thank them for so heinously overcharging for subpar service?
  • RC
    Ralph Crater
    Nov 11, 2025
    5.0
    The people at DHL at the Dallas airport are by far the best people to deal with when picking up or delivering!
  • SK
    simon kiuna
    Oct 28, 2025
    5.0
    Matthew at DHL Express DFW was amazing! He was very helpful and patient explaining everything for my international package. His attention to detail and friendly, professional attitude really stood out. Great service all around. Thank you, Matthew!
  • JC
    Julie Conti
    Oct 21, 2025
    5.0
    Matthew Pacheco was excellent! I was nervous to mail a package overseas and he walked me through the process, repacked my box to ensure everything was safe and secure. Definitely above and beyond! I’m glad came to DHL even though my brother works for FedEx 😂😂😂

Frequently Asked Questions About DHL Express Service Point DFW Airport

Where is the DHL Express Service Point DFW Airport located?

It is located next to DFW International Airport at 1640 West 23rd Street, Ste 400, DFW Airport, TX 75261, USA.

What are the operating hours of the DHL Express Service Point DFW Airport?

The service point is open Monday through Friday from 8:30 AM to 8:00 PM and is closed on Saturdays and Sundays.