Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 229 S Hampton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
231 reviews
5 stars
32
4 stars
6
3 stars
9
2 stars
15
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and lacking professionalism.
Long Wait Times
Many customers reported long wait times, often exacerbated by insufficient staffing, leading to frustration.
Inconsistent Information
Customers frequently encountered discrepancies between the information provided by staff and what was stated on the website, particularly regarding appointment requirements for passport services.
Delivery Issues
Several reviews mentioned problems with mail delivery, including packages marked as delivered but not received, and misdelivered mail.
Mixed Experiences
While many reviews were negative, a few customers noted positive experiences with specific staff members, indicating some employees do provide good service.
- JLJeff LavenderNov 8, 20253.0I mainly use the drop-off because it deposits the mail inside the post office. Anything I mail delivers like it should on time. Have used the lobby a few times. Nothing exceptional, but no real problems either.
- BPBarbara ParkerOct 6, 20252.0When you spend your life striving for great customer service for your clients and going out of your way to help others, you expect others to do the same. My family came last Monday to ask about getting our passports. No one mentioned anything about an appointment. We returned a week later with the completed paperwork to be told we need an appointment. Zero flexibility. After over an hour, I was able to persuade one of the clerks to assist my adult son who only has Monday off. I’m grateful that she decided to accommodate him. It would have taken very little effort to accept the completed paperwork for all three family members. Now my second son and I have to drive to Hutchins and stand in another long line. Kindness matter. People matter. These people don’t seem to understand that.
- KNKashmere NunuAug 27, 20251.0Long wait time
- AGAngel GranadosJul 18, 20251.0I want to put one star but it doesn’t even worth it, I got there at 7:00, and they open at 8:30. The clerk was there at her desk but she didn’t even open the door until 8:40, and you could see her rolling her eyes through the glass.As told her that I was here for a passport application she rolled her eyes and gave me a lousy paper and said “You have to get an appointment” even though on the web site it says walk-in available and for an appointment it was a 4 week wait. The woman doesn’t want to do her job and she should get a new job if she doesn’t wanna work in a public federal office even though it’s her job she doesn’t care and just gets paid to stand there and roll her eyes like at you, DO NOT COME HERE. Go to 401 Tom Landry Hwy 75260 go here great service and walk ins are Monday, Tuesday, and Wednesday they are so nice and will help you.
- BAbad appleJul 18, 20251.0This place sucked. If I could I’d give it no stars.They opened like 20 minutes after they were supposed to. I was there for passport services and showed up two hours early just for one of the ladies to hand me a piece of paper with a link on it telling me I had to have an appointment first, despite their website saying they did walk ins. The lady I talked to was rude and unpleasant to be around. Her attitude was miserable.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Desoto, TX?
It is located at 229 S Hampton Rd, Desoto, TX 75115.
What are the operating hours of the United States Postal Service at 229 S Hampton Rd?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office location?
Yes, many Post Offices, including this one, accept first-time passport applications and can also take passport photos.
Do I need to schedule an appointment for passport services at this Post Office?
Most Post Offices require scheduling an appointment online for passport services, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo at the USPS in Desoto?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this United States Postal Service location?
Yes, you can reserve a PO Box online or in person. To reserve online, visit the USPS website and follow the instructions to complete your setup in person.
Are the PO Boxes accessible 24/7 at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Please check with the local Post Office for exact lobby hours.
What nearby places can I visit before or after coming to the United States Postal Service at 229 S Hampton Rd?
Nearby places include Hampton Village, a landmark and historical building, and several local churches such as Global Harvest Kingdom Church and Eternal Ministry Center Family Church. You might also find shopping at Mr. Formal Tuxedo 2 Go or grab a meal at Bulleez Fish & Wings Supreme or Kooly's BBQ.
Is there a U-Haul rental service close to the United States Postal Service in Desoto?
Yes, the U-Haul Neighborhood Dealer is nearby if you need truck rentals or automotive services while visiting the area.
Are there other postal or shipping services near the USPS at 229 S Hampton Rd?
Yes, nearby you can find the USPS Collection Point, US Post Office, and a UPS Access Point location which are all related to mail, shipping, and storage services.