Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4490 in Denton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/2 Mile East On Loop 288 & Hwy 35 E.
Details
- DeliveryNot available
Location
Hours
Reviews
3.0
196 reviews
5 stars
95
4 stars
3
3 stars2
2 stars2
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff like Jacob and Ulises for their helpfulness, while others report rudeness and unprofessional behavior from various employees.
Efficiency
Customers have noted a decline in efficiency, with reports of long wait times and slow service, contrasting with previous experiences of quick service.
Professionalism
Several reviews highlight a lack of professionalism among staff, particularly from management, with instances of dismissive and rude behavior reported.
Packaging Policies
Customers expressed frustration over strict packaging requirements and additional charges for packaging materials, which they feel are unreasonable.
Store Environment
While some customers appreciate the cleanliness and organization of the store, others have mentioned unpleasant odors and a negative atmosphere due to staff attitudes.
- TTTammy Tyson1 day ago5.0Was returning an Amazon package and even though there were 5 people in front of me I was done and out of there in less than 5 min. The team was working very efficiently
- FCFabian Campos2 days ago5.0This UPS Store has undergone a significant transformation and I'm thankful for the super friendly and helpful staff.
- TDTony D6 days ago1.0Terrible customer service. The staff are dismissive and seem more focused on judging customers (even commenting about me having AirPods in) rather than actually helping. They stopped my drop-off mid-transaction just to chat with another employee about personal matters. What should be a 30 second drop-off urned into a 5 minute ordeal because their personal conversations take priority over customers.
- JBJess BNov 14, 20251.0Dropped off a package for Amazon return. Amazon said they never received it. I returned to the store to see if they could scan the QR code and see if they could reprint the receipt and see that it was dropped off. I went in fully expecting they could not do anything about it but thought I would ask anyway. I was kind and polite and the employee called me a liar multiple times. Mistakes happen and my fault for not holding onto the receipt but this review was 100% prompted by the unnecessarily rude employee . Obviously making sure that I am keeping the receipts from now on and finding a new place for Amazon returns.
- CMCody McKeeOct 26, 20251.0The representative I interacted with was not very helpful. When I asked about shipping my item, I felt that the request was dismissed without effort to assist or offer alternatives. It came across as unwillingness to help, which was disappointing. I hope the store can provide additional training or guidance so customers feel supported when they have questions or need assistance.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4490 in Denton offer?
The UPS Store #4490 in Denton offers expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.
What are the regular business hours of The UPS Store #4490?
The UPS Store #4490 is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Is The UPS Store #4490 open on Sundays?
Yes, The UPS Store #4490 is open on Sundays from 12:00 PM to 5:00 PM, although hours may vary on holidays.
Where is The UPS Store #4490 located in Denton?
The UPS Store #4490 is located at 1501 South Loop 288, Ste 104, Denton, TX 76205, half a mile east on Loop 288 and Hwy 35 E.
What payment options are accepted at The UPS Store #4490?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4490 provide mailbox rental services?
Yes, mailbox rentals and services are one of the key services offered at The UPS Store #4490.
Can customers get notary services at The UPS Store #4490?
Yes, a range of notary services are available at The UPS Store #4490.
Are there shredding services near The UPS Store #4490?
Yes, Shred Nations, a shredding services provider, is located nearby, providing additional document shredding options close to The UPS Store.
What local businesses are near The UPS Store #4490 that customers might visit?
Nearby businesses include Best Option Restoration of Denton, Denton Stucco Contractor, Heaven Sent Contractors, and Liberty Tax, which can be convenient for customers handling contracting, restoration, or tax services.
Are there any salons or relaxation services close to The UPS Store #4490?
Yes, Knockouts, which offers hair salon, barber, and massage services, is close to The UPS Store and can be a great stop for customers seeking personal care.