Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5382 in Denton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across Twu & Cati-Corner To Walgreens On University.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
131 reviews
5 stars
76
4 stars
5
3 stars
4
2 stars
5
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praise the friendly and helpful staff, others report rude and unprofessional behavior from certain employees.
Efficiency
Many customers appreciate the quick and efficient service, but there are complaints about delays and issues with package handling.
Store Hours
Several reviews mention incorrect store hours, leading to frustration among customers who arrive when the store is closed.
Pricing Issues
Customers express dissatisfaction with high shipping costs and unexpected fees, particularly regarding packaging and service charges.
Cleanliness and Environment
Some reviews indicate that the store is clean and well-maintained, while others mention unpleasant odors and a need for remodeling.
- DDDiana DoriaSep 17, 20252.0I entered the store & no one greeted me. (No one else is in the store but employees.) Jalissa, the employee who helped me, pointed to the scale (no words like 'place the package here'); everything I needed to do, she just pointed. What am I, a dog?? Really, no customer service at all. Very disappointing!!
- JRJason RichardsSep 7, 20255.0I, myself, am EXTREMELY likely to inform somebody I know about the amazing service at this UPS store (or any!). I have always gotten my needs met at any of the stores easily and quickly.
- JLJohannes LuckemeierSep 1, 20255.0I come to this UPS Store often, and every visit is a great experience. The staff is always friendly, welcoming, and genuinely happy to see me when I walk in. It feels personal, like everyone knows me, which makes it enjoyable to stop by. On top of that, the service is always top notch — fast, reliable, and professional every single time. I couldn’t ask for better!
- SMStacey MedlerAug 5, 20255.0It is very easy to drop off items for shipment here. Employees are friendly and helpful.
- WZWilson ZevallosJul 8, 20251.0I been in this store where a guy told me, I have to buy a box if I need to resend an Amazon package....they are trying to take money from the costumer any ways.....and I went to another UPS store and they took that package without to buy a box. When I ask why ....they said the other stor is trying to make extra money.......be careful with this people.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5382 in Denton offer?
The UPS Store #5382 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.
Where is The UPS Store #5382 located?
It is located at 111 E University Dr, Ste 105, Denton, TX 76209, across from TWU & Cati-Corner next to Walgreens on University Drive.
What are the operating hours of The UPS Store #5382?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and closed on Sundays.
Is The UPS Store #5382 open on holidays?
It is closed on holidays like November 27, December 25, December 31, January 1, and January 19. It operates with regular hours on November 11, November 28, and December 26.
What payment options are accepted at The UPS Store #5382?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I use mailbox rental services at The UPS Store #5382?
Yes, mailbox rentals and mailbox services are available at this location for your mail and packages.
Who can I contact for inquiries at The UPS Store #5382?
You can contact them via phone at +1 940-384-9427 or email at store5382@theupsstore.com.
What nearby places can I visit around The UPS Store #5382?
Nearby you can find Lenny's Sub Shop for sandwiches, Grumpy's Comics for comic books and related print media, and Clips USA for haircuts and beauty services.
How can nearby taxi services help me access The UPS Store #5382?
Denton County Taxi services are nearby and can conveniently transport you to and from The UPS Store #5382, making your visit hassle-free.
Are there nearby places for document shredding outside The UPS Store #5382?
Yes, Shred Nations is a nearby professional shredding service if you need additional options beyond The UPS Store's shredding services.