Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5382 in Denton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across Twu & Cati-Corner To Walgreens On University.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
136 reviews
5 stars
76
4 stars
5
3 stars
4
2 stars
6
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, highlighting rudeness and lack of assistance from staff.
Staff Friendliness
Despite negative experiences, several reviews praised specific employees for their friendliness and helpfulness.
Operational Issues
Customers frequently mentioned issues with store hours, incorrect information, and problems with package handling.
Pricing Concerns
Several reviews expressed dissatisfaction with high shipping costs and additional fees for services.
Mixed Experiences
Overall, customer experiences varied widely, with some praising the store while others strongly advised against using it.
- GHGenuine Hajek5 days ago1.0The employees are rude and very unhelpful. They should try out a little customer service. 🤦♀️
- AAANTHOM89Dec 31, 20251.0Incredible rude- avoid this ups location at all costs.
- PGpaola gariglioDec 21, 20251.0Absolutely awful experience. This store messed up my return by sending the wrong item, and when I went in to address their mistake, they refused to take responsibility and said there was nothing they could do. Because of their incompetence and terrible customer service, I’m now out my refund. Completely unacceptable. Do not shop here. If you have no choice, package and label your return yourself because they clearly can’t be trusted.
- MKMark KiralyDec 19, 20252.0After being encouraged by the cashier to spend an additional $124 to guarantee overnight delivery the package is now showing up late. Thanks for the advice to get it there a day faster at 6 times the original cost.
- DGdeepak goundlaNov 29, 20251.03.26 $ to print a piece of paper ? Seriously you will be out of business .. I wish so…!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5382 in Denton offer?
The UPS Store #5382 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.
Where is The UPS Store #5382 located?
It is located at 111 E University Dr, Ste 105, Denton, TX 76209, across from TWU & Cati-Corner next to Walgreens on University Drive.
What are the operating hours of The UPS Store #5382?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and closed on Sundays.
Is The UPS Store #5382 open on holidays?
It is closed on holidays like November 27, December 25, December 31, January 1, and January 19. It operates with regular hours on November 11, November 28, and December 26.
What payment options are accepted at The UPS Store #5382?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I use mailbox rental services at The UPS Store #5382?
Yes, mailbox rentals and mailbox services are available at this location for your mail and packages.
Who can I contact for inquiries at The UPS Store #5382?
You can contact them via phone at +1 940-384-9427 or email at store5382@theupsstore.com.
What nearby places can I visit around The UPS Store #5382?
Nearby you can find Lenny's Sub Shop for sandwiches, Grumpy's Comics for comic books and related print media, and Clips USA for haircuts and beauty services.
How can nearby taxi services help me access The UPS Store #5382?
Denton County Taxi services are nearby and can conveniently transport you to and from The UPS Store #5382, making your visit hassle-free.
Are there nearby places for document shredding outside The UPS Store #5382?
Yes, Shred Nations is a nearby professional shredding service if you need additional options beyond The UPS Store's shredding services.